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Help & info

Just type in your query, or have a look at the list of popular questions below.

Popular Questions

  • What is Everyday Rewards?

    Everyday Rewards is a scheme that you can opt into which rewards you for your Everyday Banking Behaviours.
    Learn more

  • How do I pay in a cheque?

    There's a number of ways in which you can deposit cheques into your account.
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  • How do I register for online banking?

    You can register for online banking on our website.
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  • How do I report my card as lost or stolen?

    Contact us straight away on 0345 600 6000, lines are open 24/7. You can also register your card as lost or stolen via Live Chat.
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  • Will I be able to use my Co-operative Bank card abroad?

    Yes, if you travel within the EU or to Turkey, you do no need to tell us about going away. Please contact us and let us know if you are going outside of Europe or Turkey.
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