We’ll only ask for the information we really need. We usually try to verify your identity electronically and we only request proofs of identity and address where that’s not possible.
If you’re just applying for a new product, we’ll let you know if you need to provide paper proofs.
If you’re applying by internet, telephone or post, we’ll let you know if you need to provide paper proofs.
If you’re applying in person at a Co-operative Bank branch, you’ll always need to bring paper proofs.
When providing proofs, you need one document to prove your identity and one document to prove your address. You can either provide:
You can either send the documents to us by post or bring them into a local branch.
To avoid any delay to your application, read the requirements carefully and make sure you:
As proof of your identity, you can provide anything in your name from the table below:
If you’re under 18, you can also provide instead:
As proof of your address, you can provide anything which mentions your name and your current address from this table:
If you’re under 18, you can also provide instead:
If you’re unable to provide one proof of identity and one proof of address based on the above list, please visit a Co-operative Bank branch or contact us on 03457 212 212. Call charges apply and lines are open 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. One of our advisers will be able to discuss with you any other proofs we can accept to open your account.
As well as providing one proof of identity and one proof of address document from above, you’ll also need to provide proof that you’ve been accepted on a course and of your funding for that course.
Not found what you're looking for?
Contact our support team