Our banking app is a quick and secure way to manage your money from your mobile.
Download the banking app
What you can do in the app
Apple Pay, Google Pay and Samsung Wallet
Help with mobile banking
Stay safe in the app
Important documents
Before you can use the app, you'll need to register for online banking. This can be done within the app.
To register you'll need to have a current account, savings account or credit card. For verification you'll also need your mobile or email address.
Download the app on Apple
Download the app on Android
If you have a smile account you'll need to download the smile banking app.
You can use mobile banking to check your balance, make payments, check recent transactions and more:
Apple Pay, Google Pay and Samsung Wallet are simple and safer ways to make payments directly from your smartphone or smartwatch, keeping your Co-operative Bank details anonymous.
Apple Wallet, Google Wallet and Samsung Wallet are digital wallets – ways to safely store your card information online. You can use them to pay quickly and safely using many different devices.
Set up and use Apple Pay and Apple Wallet
Set up and use Google Pay and Google Wallet
Set up and use Samsung Wallet
Our tools and practical guides can help with mobile banking.
Find out how to enable Face and Touch ID on your mobile.
A practical guide if you're struggling to log in. This includes help with operating systems and using the app on a new phone.
Find out what to do if you've forgotten or need to change your passnumber.
Get help changing your passnumber
Find out about overdraft text alerts and how to opt in or out of the service.
Keeping your money safe is one of our top priorities. Find out what we do to keep mobile banking secure.
How we keep you safe
Protect yourself online
Latest fraud alerts
Please read our terms and conditions of use and save a copy for future reference.
Terms and conditions of use for online and mobile banking (PDF)
Not found what you're looking for?
Contact our support team