Mortgage customers can now send an email to request any of the following:

  • Redemption Statement
  • Solicitor Redemption Statement
  • Certificate of Interest
  • 3rd Party Authority

To send a request you'll need to:

We aim to action your request within 5 working days. However this timescale can increase during busy periods. 

Please note that we use Transport Layer Security (TLS) to encrypt and protect email traffic. If your mail server does not support TLS, you should be aware that any emails you send to us, or emails you request from us, may not be protected in transit.

For all other enquiries please call us on 08000 288 288. Call charges

Your home may be repossessed if you do not keep up repayments on your mortgage.

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