Our cards offer a convenient and safer alternative to carrying cash while on holiday or spending time overseas.
You don't need to tell us if you're travelling to Europe or Turkey and want to use your cards.
You do need to tell us if you plan to use your card outside Europe or Turkey.
Find out more about charges and rates for using your card abroad.
If you're registered for online banking you can send a secure message as follows:
We'll ask you to make sure your contact details are up to date in case we need to contact you when you're abroad.
If you're not registered for online banking please contact us.
You can use the mobile app abroad when connected to a Wi-Fi network. Your mobile network provider may charge you for data use depending on your tariff. Please check with your network provider for details.
If you don't have the app you can download this at any time.
When abroad we may need to contact you to confirm if a transaction is genuine.
Before travelling we would recommend checking with your network provider to ensure that you are able to receive/respond to text messages and calls whilst you’re overseas.
If this is something that you’re currently unable to do, then we would recommend setting this up with your network provider so that we can contact you when required.
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Contact our support team