Most of our Co-operative Bank debit and credit cards are eligible for Google Pay, with the exception of ATM cards and business credit or debit cards.
To use Google Pay, cardholders will need a NFC capable Android™ device running Android 5.0. (Lollipop®) or higher.
To add a card to Google Pay:
You can make a Google Pay payment whenever you see a contactless or Google Pay logo.
For payments under £45
You just need to wake up your device and tap on the contactless terminal.
For payments over £45
You'll need your device passcode, fingerprint or pattern to authenticate. Some merchants may set a maximum spend for Google Pay. Some merchants may set a maximum spend for Google Pay.
If you need help with Google Pay, our frequently asked questions may help.
Why payments might be declined
How secure are wallet payments?
What do I do if I have lost or had stolen my card or device?
Payment limits for digital wallet payments
Can I use wallet payments outside the UK?
When you make a payment with Google Pay, it doesn't send your actual debit or credit card number with your payment. Instead it uses a virtual account number that differs from the details on your card, meaning your card details stay safe. Additionally your fingerprint, iris or 4-digit PIN is required to authorise in-store purchases.
Call us immediately on +44(0)345 600 6000 (call charges) and we will cancel the card, order you a replacement card and automatically update your card in the Wallet the next working day. Lines are available 24 hours a day, 7 days a week.
If you have lost your Google device or believe it has been stolen, you can use your Android Device Manager to remotely erase all of the data in the device, including your card(s).
Yes, you can use wallet payments in the same way you would a standard debit or credit card. You may be charged processing fees by other banks, overseas charges, and currency conversion charges too. Find out more about The Co-operative Bank's card charges outside the UK.
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Contact our support team