Want to change the world? It can start by changing your bank

Be part of a bank working to change the world around it.

At The Co-operative Bank, we promise we won’t support businesses or organisations that have business relationships with oppressive regimes. But we will promote human rights and equality across the world.

Because that's just how we do things.

Setting up a digital wallet is simple

It's a quicker and safer way to pay. Leave your cards and your wallet at home, and just use your phone.

Set up a digital wallet

Changes to online payments

We've changed the way we confirm your online payments to keep your money safer.

Find out more

We're here to help, no matter what you're going through

If you're struggling with the rising cost of living, managing your finances, or just having a hard time at the moment, we're here to help you find the right support.

Visit our Money Management Hub

Money Management logo

Over 2 million customers and counting - here’s what they have to say

"I've been banking with the Co-op for over 10yrs now. The staff have always been very helpful, and the app is great. Its also the only bank where you don't have to worry where your money is being invested."

Saving more or just starting, choose a savings account that helps you along the way

Whether you’re a long-time saver, just starting, or don’t have any savings yet, here at The Co-operative Bank we have a range of options to help you on your savings journey — no matter what that is.

Credit cards for whatever life throws at you

Life can be unpredictable, but that doesn’t mean your finances have to be. Whether it’s to make purchases, transfer a balance, or earn rewards with your spending, our range of credit cards offer you a way to make payments flexibly.

Feel at home with a mortgage that suits you

Whether you’re planning for your first mortgage, your next move, or looking for a new mortgage deal all together— get started with our free Mortgage in Principle and Advice Service. T&Cs and eligibility apply. And for every eligible mortgage sold, we donate £5 to Centrepoint (terms apply).

Awards & Recognition

Winners of Best Charity Banking Provider. Recognised as Which? Eco Provider.

Winner of the Business Moneyfacts Awards 2016-2023 for best charity banking provider
The Co-operative Bank: Which? Eco Provider, October 2023

Ethical then, now and always

We are guided by a unique, customer-led Ethical Policy that shapes how we do business. Our values and ethics have always been more than just words. We are serious about taking our commitments off the page and putting them into action, and campaigning on the issues that matter to you.

Providing an accessible digital service

The Co-operative Bank has achieved AA WCAG 2.1 Accreditation for website accessibility by the expert independent assessor Digital Accessibility Centre (DAC).

Digital Accessibility Centre (DAC) logo - certified AA compliant

Our charity partners

Amnesty International logo
Hospice UK logo
Oxfam logo
Refuge logo
Woodland Trust logo
Centrepoint logo

Independent service quality survey results

Personal current accounts

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Authorised push payment (APP) fraud rankings in 2022

Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster's bank account.

These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.

You can read the full report by visiting www.psr.org.uk/app-fraud-data 

Share of APP fraud refunded

This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.

See the full results

Share of APP fraud refunded

APP fraud sent per £million transactions

This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.

See the full results

APP fraud sent per £million transactions

APP fraud received per £million transactions: smaller UK banks and payment firms

This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.

See the full results

APP fraud received per £million transactions: smaller UK banks and payment firms

APP fraud received per £million transactions: major UK banks and building societies

This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.

See the full results

APP fraud received per £million transactions: major UK banks and building societies

Not found what you're looking for?

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