On 4 August 2022, the Bank of England base rate increased from 1.25% to 1.75%. Find out more
and we're not stopping here. Since 1872, we’ve been putting our principles into action. Read our story
In our latest Ethical Policy we outline our commitments to the planet, its people, and our communities, which has been shaped by over 370,000 customer responses since 1992.
The Co-operative Bank will work closely with our customers, colleagues and partners to support those in need.
Read our position on Ukraine in full
Homes for Ukraine scheme
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Read our detailed personal current account service quality survey results.
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our personal current account service quality information page
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