Everyday Extra - our packaged bank account

Features

• Worldwide travel insurance, mobile phone insurance and UK & European breakdown cover all included.
• Available as a sole or joint account, but once opened you can't add an additional account holder to a sole account.
• Opt into Everyday Rewards and we could reward you, or a charity on your behalf, every month.
• Once your account is open, you can request to switch your account from another bank to us in just 7 working days - we'll cover you if anything goes wrong.
• You can apply for an optional overdraft as part of your account application, or once your account is opened. Read our overdraft information whether you're intending to apply for one or not.
• Manage your money online and on mobile.
• Use Apple Pay, Google Pay or Samsung Pay.
• Each account holder gets their own PVC-free contactless debit card.

Benefits

AXA Worldwide travel insurance

Provides cover for you, your spouse or partner (if you are travelling with them) and dependent children up to 22 years even when travelling independently, with no excesses to pay on claims.

For joint account holders who are not spouses or partners, cover is not provided for the spouse or partner of either account holder.

Find out more about this policy, including any limitations and exclusions.

• Emergency medical expenses
  If you have an accident during your trip which causes a permanent disability or results in your death, we'll pay you or your legal representative £25,000.
• Replacing lost luggage
  If your luggage is lost, we’ll try to locate it for you and keep you updated accordingly. We’ll also pay for the replacement of clothing, medication and toiletries if your luggage is temporarily lost during the outward journey and not returned within 12 hours. This includes covering the cost of accidental loss of, theft of, or damage to, your own sports equipment, such as ski or golf equipment etc.
• UK holidays are covered too
  You’ll be covered by our travel insurance for UK get-aways if you’ve pre-booked at least two nights’ paid for accommodation.
• Travel advice before you go
  We can give you up-to-date information on everything from visas, vaccinations, time zones and weather forecasts before you travel to your destination.
• Organising your trip
  We can help you arrange airport transfers, hire cars, hotels and tickets to events.
• Missed a flight but not your fault?
  We’ll cover expenses if you miss a flight due to public transport failure in the UK, a vehicle breakdown or reported road closures.
• We’ll take care of your pets too
  If you take your cat or dog on a trip to Europe with you, we’ll contribute towards vet bills if they fall ill or pay for local advertisements if they get lost.

What isn't covered

• Any claims arising from undeclared pre-existing medical conditions.
• Treatments in private clinics, hospitals, health spas, convalescent homes or other rehabilitation centres unless confirmed as medically necessary by AXA's Chief Medical Officer.
• Costs of obtaining medication known to be required outside of the UK at the time of departure.
• Loss, theft or damage to valuables or money left unattended at any time outside of a hotel safe or locked security deposit box.
• Loss or damage due to confiscation by customs or any other authority.
• Loss, theft of or damage to certain items as contained within the policy document.
• Any travel and accommodation costs, charges and expenses where the public transport operator has offered reasonable alternative travel arrangements.

For a full picture of what's covered, and what's excluded from these policies, please read through the policy documents below.

Here is a summary of what is covered, and what is excluded, for claims relating to Covid-19, which should be read in conjunction with the Policy Document. 

RAC UK & European breakdown cover

Covers assistance at the roadside, at home and in Europe. The account holder is covered for any vehicle they are travelling in.

Find out move about this policy, including any limitations and exclusions.

• Breakdown cover that works
  If you’re stranded on a public highway, we’ll send out an RAC patrol to help you. We’ll try to repair your vehicle at the roadside, but can arrange further transportation if you need it.
• 3 days of car hire
  We'll pay for manual car hire for up to 3 days whilst your vehicle is being repaired.
• Hotel stay while you wait
  We’ll pay up to £30 per account holder per day towards any accommodation that’s needed while you wait for your vehicle to be repaired.

What isn't covered

• Anyone who is not an account holder.
• Any breakdown which has occurred prior to purchase.
• Anything which is not a breakdown e.g. a road traffic collision.
• Any resource or equipment required to repair or recover the vehicle which is not normally carried by RAC.
• The cost of any parts.

For a full picture of what's covered, and what's excluded from these policies, please read through the policy documents below.

LSG Mobile phone insurance

Covers loss, theft, accidental damage, water damage and electrical or mechanical breakdown, anywhere in the world. A £75 excess is payable for every accepted claim and must be paid before you claim will be settled.

Find out more about this policy, including limitations and exclusions.

• Lost, stolen or broken? It’s covered
  Your mobile phone and SIM card are covered up to the value of £1,500 if they are lost, stolen or damaged - anywhere in the world.
• Unauthorised calls, texts & data
  We'll cover the cost of any calls, texts or data that is used when your phone is lost or stolen.
• Your accessories are protected
  If your accessories (including headphones) are lost, stolen or damaged along with your mobile phone, we’ll cover up to £350 of the cost.

What isn't covered:

• Any incident where you have knowingly put your mobile phone at risk or not taken care of it. More details are available in the policy document.

For a full picture of what's covered, and what's excluded from these policies, please read through the policy documents below.

Everyday Rewards

Opt-in at no extra cost to get rewards of up to £2.20 a month for making everyday use of your current account.

Qualify by doing simple things like staying in credit, paying in £800 a month, using your debit card and logging into online banking every month.

Find out more about Everyday Rewards

Joint Everyday Extra account

You will both be covered, independently, for these benefits:

• Worldwide travel insurance.
• UK & European breakdown cover.
• Mobile phone insurance.

For joint account holders who are not spouses or partners, cover is not provided for the spouse or partner of either account holder.

Do you already have a sole Co-operative Bank Current Account?

Use this form to convert your current account to a joint account before applying to upgrade for a joint Everyday Extra Current Account. Please note, after converting you'll both still need to meet our eligibility criteria to upgrade.

A sole Everyday Extra account cannot be converted to a joint account after the account has been opened.

Find out more about joint accounts, including the impact and responsibilities of each account holder.

Overdrafts

Overdrafts are intended for short term borrowing and not suitable for long term borrowing.

An arranged overdraft is a set amount you've agreed with us in advance. You will be charged debit interest when you use your arranged overdraft.

Find out more about overdrafts

Representative example

£1200 credit limit

35.9% annual interest rate

35.9% representative APR variable

How does our overdraft compare?

The representative APR provided can enable you to compare the costs across different products and providers.

How much does my overdraft cost in pounds and pence?

As an example, the interest cost of borrowing £500 is

7 days: £2.98

30 days: £12.76

60 days: £25.66

This is based on borrowing £500 on the first day of our charging period and assumes this overdrawn balance remains until it is repaid at the end of 7, 30 or 60 days. This example does not include any interest-free amounts that are provided on some accounts.

You can use our calculator to work out how much your anticipated arranged overdraft borrowing would cost over different periods of time.

Charges

Account Fees

There is a monthly fee of £15 for maintaining this account, which provides you with worldwide travel insurance, UK & European breakdown cover and mobile phone insurance.

Debit interest

You'll be charged debit interest at an annual interest rate of 35.9% on the amount you're overdrawn by.

How we limit these overdraft charges

We have a £60 cap on interest for any type of overdraft (arranged overdraft or unarranged overdraft) in one charging period. This is the maximum you will ever pay for using an overdraft per charging period.

The monthly cap refers to the charges applied in a charging period not a calendar month. Please refer to the Account Charges Leaflet for details of the charging periods.

Below is a standard definition to allow you to compare unarranged overdraft charges across different providers. Fees are included in the comparison, but we choose not to charge you fees for payments where you have a lack of funds.

Each current account will set a monthly maximum charge for:

a) Going overdrawn when you have not arranged an overdraft.

b) Going over or past your arranged overdraft limit (if you have one).

This cap covers any:

a) Interest and fees for going over or past your arranged overdraft limit.

b) Fees for each payment your bank allows despite lack of funds.

c) Fees for each payment your bank refuses due to lack of funds.

Other charges

There are other charges, including:

• Foreign transaction services, such as using your debit card abroad
• Electronic payments, such as CHAPS
• Other services, such as copies of your statement.

Go to all other charges

Existing Everyday Extra Accounts

How to make a claim

For emergency assistance, claims and policy queries call us on:

+44 (0)344 249 9981 (call charges)

General enquiries

Lines are open Monday to Friday, 9am to 5pm. Saturday and Sunday, 9am to 6pm.

Breakdown and Medical Emergencies

Lines available 24/7 from both the UK and abroad.

Important policy documents

Download Worldwide Travel Insurance Policy Document (PDF)

Download UK & European Breakdown Cover Policy Document (PDF)

Download Mobile Phone Insurance Policy Document (PDF)

Download Insurance Product Information Document (Mobile phone, Travel & Breakdown) (PDF)

Download Everyday Extra at a glance (PDF)

Important general account documents

Download Account charges (PDF)

Download Terms and conditions (PDF)

Download Our lending commitments and what we ask of you (PDF)

Download How we use your personal information (PDF)

Download Overdraft Pre Contract Information (PDF)

Download Fee information Documents (PDF)

Download Glossary (PDF)

Download Financial Services Compensation Scheme Information Sheet and Exclusion List (PDF)

The Co-operative Bank reserves the right to decline any application.

Whether we can offer you credit depends on your circumstances and our lending policy. We may decline your application based on your circumstances or our lending policy. We may be able to offer a product that's different to the one advertised.

Smile, The Co-operative Bank and Britannia are trading names of The Co-operative Bank plc, which is a member of the Financial Services Compensation Scheme (FSCS).