Everyday Extra - our packaged bank account

For people who want all the features of our current account, plus helpful everyday extras of mobile phone insurance, worldwide travel insurance, and RAC UK & European breakdown cover, all for just £15 per month; from the original ethical bank.

Our Everyday Extra account has all the features of our Current Account, and for the monthly fee you also get:

  • Worldwide travel insurance provided by AXA Travel Insurance

  • UK & European breakdown cover provided by RAC

  • Mobile phone insurance provided by Lifestyle Services Group.

If you have a joint account, you'll both be covered independently for the same price.

    Moneyfacts Awards 2020, best current account provider

    Features

    • Worldwide travel insurance, mobile phone insurance and UK & European breakdown cover all included.
    • Available as a sole or joint account, but once opened you can't add an additional account holder to a sole account.
    • Opt into Everyday Rewards and we could reward you, or a charity on your behalf, every month.
    • Once your account is open, you can request to switch your account from another bank to us in just 7 working days - we'll cover you if anything goes wrong.
    • You can apply for an optional overdraft as part of your account application, or once your account is opened. Read our overdraft information whether you're intending to apply for one or not.
    • Manage your money online and on mobile.
    • Use Apple Pay, Google Pay or Samsung Pay.
    • Each account holder gets their own PVC-free contactless debit card.

    Benefits

    AXA Worldwide travel insurance

    Provides cover for you, your spouse or partner (if you are travelling with them) and dependent children up to 22 years even when travelling independently, with no excesses to pay on claims.

    For joint account holders who are not spouses or partners, cover is not provided for the spouse or partner of either account holder.

    Find out more about this policy, including any limitations and exclusions.

    • Emergency medical expenses
      If you have an accident during your trip which causes a permanent disability or results in your death, we'll pay you or your legal representative £25,000.
    • Replacing lost luggage
      If your luggage is lost, we’ll try to locate it for you and keep you updated accordingly. We’ll also pay for the replacement of clothing, medication and toiletries if your luggage is temporarily lost during the outward journey and not returned within 12 hours. This includes covering the cost of accidental loss of, theft of, or damage to, your own sports equipment, such as ski or golf equipment etc.
    • UK holidays are covered too
      You’ll be covered by our travel insurance for UK get-aways if you’ve pre-booked at least two nights’ paid for accommodation.
    • Travel advice before you go
      We can give you up-to-date information on everything from visas, vaccinations, time zones and weather forecasts before you travel to your destination.
    • Organising your trip
      We can help you arrange airport transfers, hire cars, hotels and tickets to events.
    • Missed a flight but not your fault?
      We’ll cover expenses if you miss a flight due to public transport failure in the UK, a vehicle breakdown or reported road closures.
    • We’ll take care of your pets too
      If you take your cat or dog on a trip to Europe with you, we’ll contribute towards vet bills if they fall ill or pay for local advertisements if they get lost.

    What isn't covered

    • Any claims arising from undeclared pre-existing medical conditions.
    • Treatments in private clinics, hospitals, health spas, convalescent homes or other rehabilitation centres unless confirmed as medically necessary by AXA's Chief Medical Officer.
    • Costs of obtaining medication known to be required outside of the UK at the time of departure.
    • Loss, theft or damage to valuables or money left unattended at any time outside of a hotel safe or locked security deposit box.
    • Loss or damage due to confiscation by customs or any other authority.
    • Loss, theft of or damage to certain items as contained within the policy document.
    • Any travel and accommodation costs, charges and expenses where the public transport operator has offered reasonable alternative travel arrangements.

    For a full picture of what's covered, and what's excluded from these policies, please read through the policy documents below.

    Here is a summary of what is covered, and what is excluded, for claims relating to Covid-19, which should be read in conjunction with the Policy Document. 

    RAC UK & European breakdown cover

    Covers assistance at the roadside, at home and in Europe. The account holder is covered for any vehicle they are travelling in.

    Find out move about this policy, including any limitations and exclusions.

    • Breakdown cover that works
      If you’re stranded on a public highway, we’ll send out an RAC patrol to help you. We’ll try to repair your vehicle at the roadside, but can arrange further transportation if you need it.
    • 3 days of car hire
      We'll pay for manual car hire for up to 3 days whilst your vehicle is being repaired.
    • Hotel stay while you wait
      We’ll pay up to £30 per account holder per day towards any accommodation that’s needed while you wait for your vehicle to be repaired.

    What isn't covered

    • Anyone who is not an account holder.
    • Any breakdown which has occurred prior to purchase.
    • Anything which is not a breakdown e.g. a road traffic collision.
    • Any resource or equipment required to repair or recover the vehicle which is not normally carried by RAC.
    • The cost of any parts.

    For a full picture of what's covered, and what's excluded from these policies, please read through the policy documents below.

    LSG Mobile phone insurance

    Covers loss, theft, accidental damage, water damage and electrical or mechanical breakdown, anywhere in the world. A £75 excess is payable for every accepted claim and must be paid before you claim will be settled.

    Find out more about this policy, including limitations and exclusions.

    • Lost, stolen or broken? It’s covered
      Your mobile phone and SIM card are covered up to the value of £1,500 if they are lost, stolen or damaged - anywhere in the world.
    • Unauthorised calls, texts & data
      We'll cover the cost of any calls, texts or data that is used when your phone is lost or stolen.
    • Your accessories are protected
      If your accessories (including headphones) are lost, stolen or damaged along with your mobile phone, we’ll cover up to £350 of the cost.

    What isn't covered:

    • Any incident where you have knowingly put your mobile phone at risk or not taken care of it. More details are available in the policy document.

    For a full picture of what's covered, and what's excluded from these policies, please read through the policy documents below.

    Apply for an Everyday Extra account

    Before you apply

    Make sure you've read our overdrafts information

    If you're applying for an Everyday Extra account, read about unarranged overdrafts.

    How our overdrafts work

    Check your eligibility for an overdraft

    You can check if you are likely to get accepted for an overdraft using our eligibility checker.

    Calculate how much an overdraft will cost

    Calculate the cost of an overdraft based on how you might use it with our overdraft calculator.

    How to apply for an Everyday Extra account

    To apply for an Everyday Extra you have to:

    • Be between 18 and 79 years old.
    • Meet the UK residency eligibility criteria for the insurance benefits (which excludes the Channel Islands and the Isle of Man).

    Approval is based on an assessment of your personal circumstances and is subject to status and additional eligibility criteria.

    We'll open your current account and then upgrade it to an Everyday Extra account. We will write to you to confirm the upgrade has happened and that your insurance benefits are active.

    Please be aware the insurance for this account won't cover you until we confirm your Everyday Extra account is open.

    Please note, you can't open an Everyday Extra account if:

    • You have an existing Everyday Extra, Privilege Premier, Privilege, smilemore or Credit Card Plus account with The Co-operative Bank.
    • You have another account with another provider which includes similar benefits (like travel insurance, motor breakdown cover and mobile phone insurance).
    • You have equivalent standalone travel insurance, motor breakdown cover and mobile phone insurance in place. Where you do have existing cover, please ensure you review any current policies and are happy to proceed.

    Additional things to consider:

    • Please note that once you have opened a sole Everyday Extra account, you won't be able to add an additional account holder.
    • If you do not wish to pay a subscription fee, a non-fee paying current account is also available.
    • Depending on your individual circumstances, it may be better value for money to purchase the insurance benefits separately from another provider.
    • If you have an existing current account with us, you can upgrade that account, by following these instructions.

    Ready to apply?

    Please note: it will take up to 15-20 minutes to complete this application.

    You must read the important documents below and save for future reference.

    Applying as part of the Refer a Friend Offer? Click here to read the full Terms & Conditions before applying.

    Upgrade to an Everyday Extra account

    If you have an existing current account and are looking to apply for an Everyday Extra account, you can upgrade your existent current account through online banking.

    How to upgrade to an Everyday Extra account

    To upgrade to an Everyday Extra account, you have to:

    • Be between 18 and 79 years old.
    • Meet the UK residency eligibility criteria for the insurance benefits (which excludes the Channel Islands and the Isle of Man).
    • Hold a Co-operative Bank Current Account or Current Account Plus.
    • Have registered for online banking with us.
    • Approval is based on an assessment of your personal circumstances and is subject to status and additional eligibility criteria.
    • Please be aware the insurance for this account won't cover you until we confirm your Everyday Extra account is open.

    Please note, you can't upgrade to Everyday Extra Current Account if:

    • You have an existing Everyday Extra, Privilege Premier, Privilege, smilemore or Credit Card Plus account with The Co-operative Bank.
    • You have another account with another provider which includes similar benefits (like travel insurance, motor breakdown cover and mobile phone insurance).
    • You have equivalent standalone travel insurance, motor breakdown cover and mobile phone insurance in place. Where you do have existing cover, please ensure you have reviewed the policies and are happy to proceed.
    • You’re currently using an unarranged overdraft.
    • You are currently using the £200 overdraft limit for Current Account Plus.

    To upgrade to a joint Everyday Extra account, you will need to have a joint current account before applying to upgrade.

    Additional things to consider:

    • Please note that once you have opened a sole Everyday Extra account, you won't be able to add an additional account holder.
    • If you do not wish to pay a subscription fee, a non-fee paying current account is also available.
    • Depending on your individual circumstances, it may be better value for money to purchase the insurance benefits separately from another provider.

    Ready to upgrade an existing current account?

    Log into online banking to see if you're eligible.

    Log into online banking

    To upgrade to this product, you need to be registered for online banking. If you're not, go here to register. If you are, please follow the next steps:

    • Log in to online banking.
    • Please select the 'list view' icon , next to the 'Your accounts' header.
    • Next to your current account information should be a learn more button - click this to begin your application.

    Please note, the visibility of the learn more button is subject to status and base on additional eligibility criteria.

      Everyday Rewards

      Opt-in at no extra cost to get rewards of up to £2.20 a month for making everyday use of your current account.

      Qualify by doing simple things like staying in credit, paying in £800 a month, using your debit card and logging into online banking every month.

      Find out more about Everyday Rewards

      Joint Everyday Extra account

      You will both be covered, independently, for these benefits:

      • Worldwide travel insurance.
      • UK & European breakdown cover.
      • Mobile phone insurance.

      For joint account holders who are not spouses or partners, cover is not provided for the spouse or partner of either account holder.

      Do you already have a sole Co-operative Bank Current Account?

      Use this form to convert your current account to a joint account before applying to upgrade for a joint Everyday Extra Current Account. Please note, after converting you'll both still need to meet our eligibility criteria to upgrade.

      A sole Everyday Extra account cannot be converted to a joint account after the account has been opened.

      Find out more about joint accounts, including the impact and responsibilities of each account holder.

      Overdrafts

      Overdrafts are intended for short term borrowing and not suitable for long term borrowing.

      An arranged overdraft is a set amount you've agreed with us in advance. You will be charged debit interest when you use your arranged overdraft.

      Find out more about overdrafts

      How our overdrafts work

      Overdrafts are intended for short term borrowing and not suitable for long term borrowing.

      An arranged overdraft is a set amount you've agreed with us in advance. You will be charged debit interest when you use your arranged overdraft.

      If you haven't arranged an overdraft

      You'll go into an unarranged overdraft if you go over your arranged limit or your account balance falls below £0 without an arranged overdraft in place. You will be charged debit interest for going into an unarranged overdraft.

      Your payments might be refused if you try to go overdrawn without having arranged an overdraft.

      How overdrafts affect your credit reference file

      Any type of borrowing shows on your credit file. However, an unarranged overdraft shows as arrears which can negatively impact your credit file and may make it harder for you to obtain credit in the future.

      Charges

      You will be charged debit interest when you enter into an arranged and/or unarranged overdraft at an annual interest rate of 35.9%.

      More information on account charges

      How you can manage your overdraft

      Change your overdraft limit

      You can find out more about our overdrafts, including how to apply for a new limit, or change an overdraft limit you already have, by visiting our overdrafts page. You must make regular payments into your account to reduce the amount you owe.

      If you already have an arranged overdraft limit with us, which you'd like to remove, you can do this by contacting us.

      Text alerts when you go into your overdraft

      To help manage your money and avoid/minimise debit interest you might pay, we send overdraft text alerts if you go into or you're about to go into an arranged or unarranged overdraft. We will also send alerts if you have payments due that may not be paid.

      As long as we have your mobile number, you'll be automatically opted in for overdraft text alerts. You can opt out of arranged and/or unarranged overdraft alerts at any time by contacting us.

      More information on overdraft text alerts

      To apply for an overdraft you need to be:

      • 18 or over.
      • A UK resident.
      • Employed, self-employed, retired or medically retired.

      Approval is based on a credit check, an assessment of your personal circumstances and is subject to status.

      If you wish to switch an account to us and an overdraft forms part of your decision to do so, please wait for confirmation of your overdraft before making an application to switch.

      Find out more about our overdrafts

      Representative example


      £1200 credit limit


      35.9% annual interest rate


      35.9% representative APR variable


      How does our overdraft compare?

      The representative APR provided can enable you to compare the costs across different products and providers.

      How much does my overdraft cost in pounds and pence?

      As an example, the interest cost of borrowing £500 is

      7 days: £2.98


      30 days: £12.76


      60 days: £25.66

      This is based on borrowing £500 on the first day of our charging period and assumes this overdrawn balance remains until it is repaid at the end of 7, 30 or 60 days. This example does not include any interest-free amounts that are provided on some accounts.

      You can use our calculator to work out how much your anticipated arranged overdraft borrowing would cost over different periods of time.

      Charges

      Account Fees

      There is a monthly fee of £15 for maintaining this account, which provides you with worldwide travel insurance, UK & European breakdown cover and mobile phone insurance.

      Debit interest

      You'll be charged debit interest at an annual interest rate of 35.9% on the amount you're overdrawn by.

      How we limit these overdraft charges

      We have a £60 cap on interest for any type of overdraft (arranged overdraft or unarranged overdraft) in one charging period. This is the maximum you will ever pay for using an overdraft per charging period.

      The monthly cap refers to the charges applied in a charging period not a calendar month. Please refer to the Account Charges Leaflet for details of the charging periods.

      Below is a standard definition to allow you to compare unarranged overdraft charges across different providers. Fees are included in the comparison, but we choose not to charge you fees for payments where you have a lack of funds.

      Each current account will set a monthly maximum charge for:

      a) Going overdrawn when you have not arranged an overdraft.

      b) Going over or past your arranged overdraft limit (if you have one).

      This cap covers any:

      a) Interest and fees for going over or past your arranged overdraft limit.

      b) Fees for each payment your bank allows despite lack of funds.

      c) Fees for each payment your bank refuses due to lack of funds.

      Other charges

      There are other charges, including:

      • Foreign transaction services, such as using your debit card abroad
      • Electronic payments, such as CHAPS
      • Other services, such as copies of your statement.

      Go to all other charges

      Existing Everyday Extra Accounts

      How to make a claim

      For emergency assistance, claims and policy queries call us on:

      +44 (0)344 249 9981 (call charges)

      General enquiries

      Lines are open Monday to Friday, 9am to 5pm. Saturday and Sunday, 9am to 6pm.

      Breakdown and Medical Emergencies

      Lines available 24/7 from both the UK and abroad.

      Switching

      You can apply to switch your current account to us from a different bank. All your direct debits, standing orders, bills and payments will move to your new account with us. Once you've applied to switch, you don't need to do anything else.

      Switching takes 7 working days. You're covered by the Current Account Switch Guarantee, so you don't need to worry about missed payments.

      Find out more about switching

      The Co-operative Bank reserves the right to decline any application.

      Whether we can offer you credit depends on your circumstances and our lending policy. We may decline your application based on your circumstances or our lending policy. We may be able to offer a product that's different to the one advertised.

      Smile, The Co-operative Bank and Britannia are trading names of The Co-operative Bank plc, which is a member of the Financial Services Compensation Scheme (FSCS).

      FSCS logo

      Financial Services Compensation Scheme

      Your eligible deposits held by a UK establishment of The Co-operative Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: The Co-operative Bank, Britannia and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.

      Please click here for further information or visit www.fscs.org.uk

      Not found what you're looking for?

      Contact our support team