Get help and support with your Co-operative Bank products and services.
Need to report a scam? Call 159.
Now, when you call 159, you’ll be redirected to a service that connects you to your bank so you can report scams or suspected fraudulent activity.
Have accessibility needs?
We’ve joined up with Experian to make sharing your accessibility needs that little bit easier. You can share your needs with multiple organisations – including us – all in one go. Plus, it’s free to use.
If you're struggling with the rising cost of living, managing your finances, or just having a hard time at the moment, we're here to help you find the right support.
Help managing your current account - from Everyday Rewards to overdrafts.
Get help applying for, using and paying off your Co-operative Bank credit card.
Get help applying for an ISA or savings account.
Get help applying for a remortgage, borrowing more, or just managing your existing mortgage.
Get help applying for or repaying your loan, and learn about borrowing and repayment options.
Information on what's covered by your home insurance, how you can claim, and how to manage your account.
Tell us what's gone wrong, and we'll try to make it right as soon as we can.
Not found what you're looking for?
Contact our support team