What is a statement

Your statement is a summary of all your deposits, withdrawals and payments in a certain month. Any charges to your account will also be shown.

If you see any payments you think are unusual, let us know as soon as possible

How will I receive my statement

Your statements will arrive by post. You can choose to receive paperless statements when you log in to online banking or the mobile app. We'll email you when your paperless statement is ready to view.

You can choose to receive statements weekly, monthly, every 3 months, 6 months or 12 months. To do this you'd just need to contact us. We may need to send a statement at a different time to the one you've requested. We'll automatically send a statement:

  • once 25 transactions have occurred on your account
  • if there has been a debit from your account in that month.

Please note: We don't produce individual statements for joint account holders. Only one statement will be produced.

Paperless statements

Opt in to paperless statements and reduce your impact on the environment. 

More about paperless statements

Copy statements

Statements are available for up to 7 years and are charged at £2.50 per statement, capped at £10 per request.

To order a copy statement to be sent by post, please contact us.

Credit card statement

Credit card statements are produced monthly on or around the same day each month. You can choose to receive and view paperless statements when you log into online banking.

If you see any payments you think are unusual, let us know as soon as possible.

Statement abbreviations

Find out what the different abbreviations on your statement mean.

Statement abbreviations

Statements of interest and tax certificates

You may need a statement of interest or a tax certificate to complete your self-assessment tax return or to complete an income tax repayment claim from HMRC.

Request a statement of interest or tax certificate

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