Update your contact details

Information on how to update your name, address, email or phone number.

How to update your contact details

Update joint account details

Get the forms you need to update joint account details, including transferring from a sole to a joint account.

Update joint account details 

Reset password or security code

Find out what to do if you've forgotten your online password or security code.

How to reset your online banking password

Inactive and dormant accounts

How to find a dormant account.

More about inactive and dormant accounts

Close your account

Close your account and request the last 5 years of your payment transaction history.

How to close your account

Third parties

Find out more about our selected product partners and the third parties we need to share your details with.

More about third parties

Privacy and cookie policies

Information and links to our privacy and cookie policies.

Privacy and cookie policies

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