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SIM swapping and call forwarding scams

Scammers are finding new ways to gain access to your phone to enable them to commit fraud. We've seen a rise in criminals using SIM swapping and call forwarding scams to trick their victims.

19 September 2024

3 min read

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Changes to how we reimburse you for APP scams

The Payment Service Regulator is introducing a new regulatory requirement for victims of authorised push payment (APP) scams. This is called the APP Reimbursement Regulation and comes into effect on 7 October 2024.

6 September 2024

4 min read

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Can you help with Second Hand September?

This month we’re supporting Oxfam, our charity partner, to boost their Second Hand September campaign. So what does the campaign involve?

Oxfam’s Second Hand September campaign runs annually and encourages everyone to come together to choose a more planet-friendly way to shop.

30 August 2024

4 min read

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