See more news and announcements from The Co-operative Bank.
On 1 August 2024, the Bank of England Base Rate decreased from 5.25% to 5.00%. Visit our base rate information page to see how this could impact your business.
Why bank with us?
More than 150 years of commitment to co-operative values and ethics
370,000+ voices shaping our customer-led Ethical Policy to date
£1.1m support to 1,252 community organisations through our Customer Donation Fund
Ethical then, now and always
Our customer-led Ethical Policy underpins what we do and shapes how we do business. We are committed to acting on the issues that are important to our customers and working with our charity partners to deliver real change to our planet, people and community.
The Co-operative Bank and Coventry Building Society
We've reached an important milestone in a deal with the Society. We'll continue to operate as normal for now, and will let you know as early as possible when changes are coming up.
Co-operative Bank Business Help
You can now send messages and chat with our dedicated customer support advisors to get help with your business banking whenever works for you.
Support for you and your business
In these difficult times, it's important that you know you're not alone. If you need guidance or support, we're here to help you.
Part of the Current Account Switch Guarantee
The Current Account Switch Service makes switching simple and universal.
Not found what you’re looking for?
Our help and support hub gives you answers to common queries on ways to bank and pay, how to get help with products and services, how to access support for financial difficulty; as well as offering user guides for Business Online Banking and our Business Mobile Banking app.
Independent service quality survey results
Business current accounts
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 16 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.
*SMEs include businesses, clubs, charities and societies with an annual turnover/income of up to £25m (exclusive of VAT and other turnover-related taxes).
Read our detailed business current account service quality survey results.
The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found on our business current account service quality information page.