Your money has power. By choosing a bank that's had a customer-led Ethical Policy since 1992, you’re choosing to withdraw from financing logging in the Amazon, unethical labour practices or investing in fossil fuels.
We are the bank you can hold to account.
We are The Co-operative Bank.
We've reached another important milestone in a deal with the Society. We'll continue to operate as normal for now, and will let you know as early as possible when changes are coming up.
Supporting the Shelter Winter Appeal
Over 150,000 children in England could spend Christmas homeless in temporary accommodation. All we want for Christmas is for every child to have a safe place to call home. We’ve pledged £50,000 to kick start Shelter’s appeal. If you can, please donate now.
More than 150 years of commitment to co-operative values and ethics
370,000+ voices shaping our customer-led Ethical Policy to date
£1.1m support to 1,252 community organisations through our Customer Donation Fund
Our customer-led Ethical Policy underpins what we do and shapes how we do business. We are committed to acting on the issues that are important to our customers and working with our charity partners to deliver real change to our planet, people and community.
We've reached an important milestone in a deal with the Society. We'll continue to operate as normal for now, and will let you know as early as possible when changes are coming up.
You can now send messages and chat with our dedicated customer support advisors to get help with your business banking whenever works for you.
In these difficult times, it's important that you know you're not alone. If you need guidance or support, we're here to help you.
The Current Account Switch Service makes switching simple and universal.
Our help and support hub gives you answers to common queries on ways to bank and pay, how to get help with products and services, how to access support for financial difficulty; as well as offering user guides for Business Online Banking and our Business Mobile Banking app.
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 16 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.
*SMEs include businesses, clubs, charities and societies with an annual turnover/income of up to £25m (exclusive of VAT and other turnover-related taxes).
Read our detailed business current account service quality survey results.
The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found on our business current account service quality information page.