has been shaped by over 320,000 customer responses and guides how we do business
Community organisations supported through our Customer Donation Fund
If you’re concerned about how coronavirus has impacted your business and you require any advice or guidance, we're here to support you.
Protect your business with our fraud protection tips and stay informed about the latest threats, how they work and what to look out for.
‘The Hive’ is a support programme for co‑operative businesses, in partnership with Co‑operatives UK. Get free resources and apply for support, including help with the impact of Covid‑19.
Expert legal and IT support for your business. We've teamed up with Assurant to provide a market leading Business Concierge package which has been designed, delivered and is serviced with your needs at heart.
We’ve chosen AXA as our preferred business insurance provider. Providing cover you can tailor to suit your unique business needs.
As part of our commitment to helping small businesses grow and thrive, we've partnered with BankiFi, to provide their payment request service, Incomeing.
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.
*SMEs include businesses, clubs, charities and societies with an annual turnover/income of up to £25m (exclusive of VAT and other turnover-related taxes).
The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found on our business current account service quality information page.