Money transfers are the quickest way to transfer money between your accounts, or to make a one-off transfer to another UK bank account.
You can transfer money:
To transfer money between your own Co-operative Bank accounts or to someone you've paid before, all you'll need to know is:
To transfer money to a payee you haven't paid before, you'll need to know:
If you want to send the money at a future date, enter the date you want the payment to go in the 'payment date field'.
If the date you choose is a weekend or bank holiday, the payment won't be processed until the next working day.
To confirm the money transfer, log out of your account and then log back in. This refreshes your account and you'll see the transfer in your account balance and transaction list.
Log into the mobile app, select the account you want to create the money transfer from, and:
There are different ways to make payments, depending on how much money you want to send.
Single payments up to £19,999.99
Payments up to this value can be made through our mobile app, or online banking.
Single payment over £19,999.99, and up to £100,000
Please call us on 03457 212 212 to request this type of payment. Lines are open 8am to 6pm Monday to Friday, 9am to 5pm Saturday and Sunday. Call charges
Any payments over £100,000
Any payments over £100,000 will be sent as a CHAPS transfer. To request a CHAPS, please log in to online banking and send us a secure message, referencing the account you wish to make the CHAPS payment from.
When transferring money, the payment is usually immediate — but there are few exceptions where it may take a little bit longer, including when you transfer money:
Please allow 2 business days for any credit card payments to be processed.
Please note: charges and interest will be payable if you miss your card payment due date in accordance with your terms and conditions. Interest will be charged on all transactions shown on your statement, calculated from the date each transaction was added to your account until full payment is made and credited to your account. This will happen even if you had paid your previous statement balance in full and on time.
If you transfer funds to a different bank, or to a different recipient, these are processed via the Faster Payments service and should normally reach the payee's account immediately.
There are a number of reasons why a money transfer may be unsuccessful. This might be because you:
If you've checked all these possible reasons and still cannot make your transfer, please contact us.
Not found what you're looking for?
Contact our support team