Money transfers are the quickest way to transfer money between your accounts, or to make a one-off transfer to another UK bank account.
You can transfer money:
To transfer money between your own Co-operative Bank accounts or to a person you've paid before, you'll need:
To transfer money to a recipient you haven't paid before you'll need:
If you want to send the money at a future date, enter the date you want the payment to go in the 'payment date field'.
If the date you choose is a weekend or bank holiday, the payment won't be processed until the next working day.
To confirm the money transfer, log out of your account and then log back in. This refreshes your account and you'll see the transfer in your account balance and transaction list.
Log into online banking, select the account you want to create the money transfer from and:
Log into the mobile app, select the account you want to create the money transfer from and:
As long as you've got enough money in your account, the payment limits for sending money to someone else are:
Online and mobile banking payments up to £19,999.99
To make a single payment over £19,999.99 to £100,000
Call us on 03457 212 212 . Lines are open 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. Call charges
Payments over £100,000 will be sent as a CHAPS transfer
To request a CHAPS log in to online banking and send a secure message for the account you wish to make the CHAPS payment from.
When transferring money between your own accounts, the payment is immediate, except for between the following types of accounts:
Please allow 2 working days for the credit card payment to be processed.
Please note - charges and interest will be payable if you miss your card payment due date in accordance with your terms and conditions. Interest will be charged on all transactions shown on your statement, calculated from the date each transaction was added to your account until full payment is made and credited to your account. This will happen even if you had paid your previous statement balance in full and on time.
If you transfer funds to a different bank, or to a different recipient, these are processed via the Faster Payments service and should normally reach the payees account immediately.
There are a number of reasons why a money transfer may be unsuccessful. This might be because:
If you've checked the above information and still can't make your transfer, please contact us.
Not found what you're looking for?
Contact our support team