Help with online banking login

If you've forgotten your log in details or if you're new to online banking, we can help.

Reset your password or security code

You can reset your password or security code online.

Reset password or security code

If you need to reset both your password and your security code you'll need to call us on 03457 212 212 .

Lines are open 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. Call charges

Forgotten username

If you've forgotten your username you can have a reminder sent to your email.

Request username reminder

New to online banking

If you haven't set up online banking you'll need to register first.

Register for online banking

Not found what you're looking for?

Contact our support team