Most Co-operative Bank debit and credit cards are eligible for Apple Pay with the exception of ATM cards and business credit or debit cards.
You can use Apple Pay with any compatible Apple device. There currently include:
You'll need to have Apple iOS 8.3 or later installed on your device.
To add a card, you'll need to:
We'll never share the contact information you've given us with third parties, including Apple.
If you're in a store that accepts Apple Pay, swipe your Apple device across a contactless card reader - just like you would with a contactless credit or debit card.
If you're buying something online, your Apple Wallet will already have your card's details available when you make a purchase. It saves you typing your card details out online, or scanning your card in each time you visit.
Apple Pay terms of use when using a Co-operative Bank card (PDF)
If you need help with Apple Pay, our frequently asked questions may help.
Why payments might be declined
How secure are wallet payments?
What do I do if I have lost or had stolen my card or device?
Payment limits for digital wallet payments
Can I use wallet payments outside the UK?
Providing you have enough funds in your account and there's no fault with the merchant's terminal, it might be best that you contact us on 03457 212 212 . Lines are open 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. (call charges)
Call us immediately on 0345 600 6000 (call charges) and we will cancel the card, order you a replacement card and automatically update your card in the Wallet the next working day. Lines are available 24 hours a day, 7 days a week.
If you have lost your Apple device or believe it has been stolen you should report this to Apple. You should go to your iCloud account or Find my iPhone app and from here you can put the device in lost mode which will prevent any use of the card from the device.
Yes, you can use wallet payments in the same way you would a standard debit or credit card. You may be charged processing fees by other banks, overseas charges, and currency conversion charges too. Find out more about The Co-operative Bank's card charges outside the UK.
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