Values and Ethics Reporting and Sustainability Reports

One of the goals at the heart of our Ethical Policy is acting with honesty and transparency. That’s why every year we publish a report showing the actions we have taken to bring our Ethical Policy to life.

We were the first bank in the world to produce an independently verified sustainability report in 1998. Our Sustainability Report includes details of our progress against key environmental, social and governance metrics, as well as aspects of how we do business and how we are delivering against the commitments of our customer-led Ethical Policy.

View the latest Sustainability Report (PDF)

Our “Ethical Policy in Action” page also gives you all the latest news on what we are doing to make sure values and ethics are at the core of our business.

Historical Sustainability Reports

Between 2006 and 2013, our sustainability performance was reported as part of The Co-operative Group family of businesses. The Sustainability Report provides independent assurance about the way we implement our Ethical Policy each year, including the ethical screening of banking customers.

As well as our Ethical Policy implementation we reported against a series of indicators that covered social and environmental banking, including social and environmental products and services, plus environmental protection and support for communities and stakeholders.

Historical Sustainability Reports can be viewed below: