Please call us immediately on 0345 600 6000. Lines are open 24 hours a day, 7 days a week. Call charges
Once you have reported your card lost or stolen it can't be used with Apple Pay, Google Pay or Samsung Wallet.
If your card has been damaged or faulty, you can order a replacement by following the steps below:
Please check that your address is correct before ordering a replacement card. Please destroy your old card by cutting it in half when your new one arrives.
If you're not registered for online banking, you can contact us to order a replacement card.
Not found what you're looking for?
Contact our support team