Insurance FAQs
LV= customers
How do I know if I have an LV= My Account?
How do I register for an LV= home insurance My Account?
What can I do in LV’s My Account?
I have forgotten my password for my home insurance quote and cannot retrieve it
How long are my home insurance quotes saved for?
Do I get a home insurance discount for being in a neighbourhood watch scheme?
What is my home insurance excess?
Can LV= cover me for home insurance?
My property is listed, will LV=’s home insurance cover me?
I run a business from home. Can LV= insure me?
If I have a lodger will my home insurance be affected?
Do I have to declare criminal convictions when taking out home insurance
My pipes have burst - am I covered on my home insurance?
Who are the insurance regulators?
Does it matter what my house is built out of?
Do you cover matching sets and suites?
Do you have approved suppliers and specialists for home repairs?
I live in rented accommodation, what contents cover do I need?
Fairmead customers
How do I request online documents or opt out of them?
Can I save and print my home insurance policy documents on my personal computer?
Can I change my home insurance policy online?
How do I access my online home insurance documents?
How do I register for My Account?
Where do I find my policy number?
I can't remember the User ID, password or security question for My Account?
Can I get home insurance documents in Braille, large print or audio tape?
Fairmead cover
Do Legal & General cover wear and tear?
What is covered under contents Insurance?
Can I take out a policy in joint names?
Are my car keys covered by my Home Insurance policy?
What does Family Legal Protection cover?
Do you cover Business use in the home?
Are my children's contents covered whilst studying away from home?
How do I insure my personal possessions away from the home?
What's covered by Home Emergency?
What does Legal & General's Home Insurance cover?
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