Personal Business

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Online banking

Get guidance registering for online banking

Get support using online banking

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Service status

Check the status of our online services for personal and business banking.

Bank accounts

Banking with the original ethical bank
View all bank accounts

Standard current account

Packaged bank account

Basic bank account

Other bank accounts

Student bank account

Ukrainian refugee account

Overdraft

Learn about our optional overdrafts and try the overdraft calculator to review what you'll pay to use one.

Help with accounts

All bank account help.

Ways to bank

Online banking

Mobile banking

Related topics

Joint bank accounts

Switching my bank account

Promotions and offers terms and conditions

Privilege and privilege premier bank account help

Current account plus help

Accessible banking

Help to access cash
Get up to £300 when you switch

Get £125 when you switch and £75 over 3 months for actively using your account. Plus, we’ll give existing customers a £100 bonus. Switch offer eligibility, criteria and Terms and Conditions apply for this offer.
Go to £300 switch offer
Savings

Explore your savings plans with the original ethical bank
Compare our savings accounts

Instant access savings accounts

Fixed rate savings accounts

Limited access savings accounts

ISAs

Children’s savings account

Related products

Maturity fixed rate ISA

Maturity fixed term deposits

Matured Child Trust Fund

Savings interest calculator

Use our savings interest calculator to work out how much money you could save and how much your savings could be worth.

Savings help and support

Ways to bank

Online banking

Mobile banking

Related topics

Interest rates for current savings products

Interest rates for savings products no longer available

Britannia savings simplified

Savings tools and guides

Accessible banking
Earn a fixed interest rate

Choose a 1 or 2 year Fixed Rate Cash ISA and earn a fixed rate of 4.34% tax-free / AER. Start from £5,000 with interest paid annually. Withdrawals during the fixed term are subject to a charge equivalent up to 120 days' interest on the amount withdrawn. T&Cs and eligibility criteria apply.
View our savings accounts
Mortgages

Manage your existing Co-operative Bank mortgage and review your options
Mortgages

Existing Co-operative Bank mortgage customers can explore a range of options to manage, repay or switch to a new deal. We do not currently offer mortgages to new customers, unless it's via a broker.

Manage your mortgage

Switch your deal

Request a redemption statement

Borrowing additional funds

Moving home

Mortgage calculators

New deal calculator

Repayment calculator

Overpayment calculator

Mortgage help and support

Related topics

How do I check my mortgage balance?

Mortgage overpayments

Mortgage requests

Change my mortgage term

Accessible banking
Credit cards and loans

Borrow the way that suits you with the original ethical bank
Credit cards

Balance transfer credit card

3 year fixed rate credit card

Co-operative members credit card

Credit card help

Persistent debt

Lost or stolen card

Support with an existing loan

Get help and support if you have an existing Co-operative Bank loan.

Loans

We do not currently offer loans. Check out our credit cards and overdraft options for short-term borrowing options.

Related topics

Understanding credit cards

Credit card repayment calculator

Managing my credit card

Dispute a payment

Overdraft

Financial support

Accessible banking
Insurance

Insure what matters to you with the help of the original ethical bank
Insurance

Get coverage for your building and contents, home emergency or accidental damage.

Everyday Extra Packaged account

Benefit from worldwide travel insurance, UK & European breakdown cover and mobile phone insurance with the Everyday Extra packaged account.

Insurance help and support

View all our insurance FAQs. Get help managing your existing home insurance.

Related topics

Access your policy or make a claim

Log in to my LV account portal

Get a home insurance quote

Accessible banking
Help and support

Support with making banking work for you from the original ethical bank
Help and support

Manage my account

My card

Payments

Security and fraud

Travelling abroad

Identification requirements

Difficult times

Financial support

Bereavement

Ways to bank

Online banking

Mobile banking

Branch banking

Telephone banking

Post Office banking®

Open Banking

Accessibility

Contact us

Branch finder

Popular queries

Change your contact details

How to transfer money

Mobile app log in help

Online banking log in help

PIN support

Question a transaction

Register for online banking

Help to access cash
Application help and support

Learn more about applying for our products. Get support with an existing application or check your progress in our portal.
About us

Born from the Co-operative movement in 1872. Ethical then, now and always
About The Co-operative Bank

Our co-operative values and ethics are fundamental to who we are. They underpin everything we do.

Our values and ethics

In 1992 we introduced a customer-led Ethical Policy, built on three pillars:

Our commitment to the planet

Our commitment to people

Our commitment to community

Our business

Our history

Our partnerships

Careers

News and press releases

Our modern slavery and human trafficking statement

Investor relations

Environmental, Social and Governance

Contact us

Branch finder

Related topics

Service quality results

Sustainability hub

Sustainability reports

Accessible banking

Ways to bank

We offer different ways for you to bank with us, so you can manage your money wherever you are.

Digital banking

We have many digital banking tools to help you bank quickly and easily.

Online banking

A convenient and secure way to manage your money online. Send us a secure message - it's like having your own virtual branch.

More about online banking

Mobile banking

Our mobile banking app is a quick and secure way to manage your money from your smart phone. View your balance, make payments, check recent transactions and more.

More about mobile banking

Open Banking

If you want to share your financial data with other banks and third parties, you can choose to use Open Banking and start managing your money in one place.

More about Open Banking

Digital wallets – Apple Pay, Google Pay and Samsung Wallet

Apple Pay, Google Pay and Samsung Wallet are secure ways to make payments directly from your device, keeping your Co-operative Bank details anonymous.

Apple Wallet, Google Wallet and Samsung Wallet safely store your card information online. You can use them to pay quickly and safely using many different devices.

Set up and use Apple Pay and Apple Wallet

Set up and use Google Pay and Google Wallet

Set up and use Samsung Wallet

Win up to £2,500

We’re offering cash prizes in collaboration with VISA when you pay with your debit card (including digital wallet purchases) until 30 November 2026. Subject to eligibility. T&Cs apply.

Read about your chance to win

In person banking

For more choice on how you bank with us, there are a range of in person options to suit you.

Telephone banking

Our automated telephone service is a quick and easy way to bank from home.

More about telephone banking

Branch banking

Pay in cash, cheques or make an appointment with one of our personal bankers.

More about branch banking

Post Office® banking

You can also withdraw cash or pay cheques and cash into your account at any Post Office®.

More about Post Office® banking

Paying in a cheque by post

If you can't get to a branch, you can pay cheques into your account by posting them to us.

More about paying in a cheque by post

Access to cash

We know many people and businesses still need cash. That’s why the Financial Conduct Authority (FCA) has made rules to help protect your access to it.

Learn more about access to cash

Accessible banking services

Find out about the different products and services we provide to help make banking more accessible for everyone.

More about accessible features and services

Legal information

Apple Pay and Apple Wallet are trademarks of Apple Inc., registered in the US, and other countries. Google Pay and Google Wallet are trademarks of Google LLC. Samsung Wallet is a trademark of Samsung Electronics. Use only in accordance with the law. Compatible device required.