Mortgage help and support

Get help and support with your Co-operative Bank mortgage.

Rates and calculators

We have a range of useful calculators to help you manage your mortgage, whether you're moving home or looking for a better deal.

Manage your existing mortgage

If you have an existing mortgage with The Co-operative Bank, there are a number of servicing options online.

Mortgage guides

Our most popular guides can help you prepare for your application and manage your mortgage.

The costs of buying a home

With so many costs involved, buying a home is likely to be one of your biggest expenses in life. Making sure you're aware of the different costs will help you budget and save up enough.

The costs of buying a home

Different types of mortgages

With so many different types of mortgages, lenders and deals, looking at mortgages can feel overwhelming. Getting advice from an independent mortgage broker can be a good idea.

Different mortgage types

Moving home checklist

With so many things to think about when you’re ready to move home, our helpful checklist can help make sure you don’t forget anything. Read our answers to these 7 common questions.

Moving home checklist

Explore our other mortgage guides

Mortgage questions

Get help applying for a remortgage, borrowing more, or just managing your existing mortgage.

Need more support?

We understand how important managing your mortgage can be.

Support by phone

You can call us on 08000 288 288. (Call charges)

Lines are open 9am-5pm Monday-Friday.

What you can do over the phone:

  • Discuss your mortgage
  • Book, change, or cancel an appointment with a mortgage adviser
  • Check the progress of your application.

Your home may be repossessed if you do not keep up with repayments on your mortgage

Not found what you're looking for?

Contact our support team