You can repay your loan in full at any time. You can also make partial repayments to your loan (on top of your regular monthly payments).
If you repay your loan early (in part or in full), you might be charged:
28 days additional interest for loan terms of 1 year or less
58 days additional interest for loan terms over 1 year
We understand that circumstances can change.
Payment holidays are not available on loans, so if you’re struggling to make a payment towards your loan call us on
0800 028 8696
Lines are open Monday to Friday 8am to 8pm, and Saturday 9am to 5pm.
If you’d prefer to talk face to face, you can visit your local branch.
The FCA set a deadline to complain about PPI of 29 August 2019. As this date has passed, you’re no longer able to check if you had PPI or complain about the sale of PPI.
If exceptional circumstances prevented you from enquiring or complaining about the sale of PPI before the deadline, we may be able to review your sale.
download our complaints form
describe the exceptional circumstances that prevented you from raising your complaint before the deadline
email it to firstname.lastname@example.org
We’ll look at all the information you provide to decide whether we can review the sale. Not all complaints will be accepted.
Alternatively, you can write to us at:
1 Balloon Street
We no longer provide Professional and Career Development loans.
If you’ve finished your course and you’re struggling to repay your Professional and Career Development loan, please contact our Financial Support team on 0344 844 8899. Lines are open Monday to Friday 8am to 6pm, and Saturday 9am to 5pm.
You can also get advice from the National Careers Service.
Not found what you're looking for?
Contact our support team