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Personal Business

Mortgage help and support

Get help and support with your Co-operative Bank mortgage.

Rates and calculators
Manage existing mortgage
Guides
FAQs

Rates and calculators

We have a range of useful calculators to help you manage your mortgage, whether you're moving home or looking for a better deal.

Mortgage rates

Find a new rate

Bank of England Base Rate and Standard Variable Rate (SVR)

Repayments

Repayment calculator

Overpayments

Overpayment calculator

Early Repayment Charges

Paying off your mortgage early

Financial support

Mortgage repayment support

Mortgage Charter

Money management hub

Manage your existing mortgage

If you have an existing mortgage with The Co-operative Bank, there are a number of servicing options online.

Switching and additional borrowing

Switch to a new deal

Mortgage deal ending

Apply for additional borrowing

Moving home

Request a redemption statement

Change your rate early

Consent to second charge

Your existing mortgage details

Change your mortgage term

Switch to interest-only repayments

Consent to let

Change of address

Check your mortgage balance

Add or remove a person from your mortgage

Certificate of interest

3rd party authority

Setup a Direct Debit

Existing mortgage details continued

Change of name

Statement of account

Due date change

Remove legal charge

Mortgage guides

Our most popular guides can help you prepare for your application and manage your mortgage.

The costs of buying a home

With so many costs involved, buying a home is likely to be one of your biggest expenses in life. Making sure you're aware of the different costs will help you budget and save up enough.

The costs of buying a home

Different types of mortgages

With so many different types of mortgages, lenders and deals, looking at mortgages can feel overwhelming. Getting advice from an independent mortgage broker can be a good idea.

Different mortgage types

Moving home checklist

With so many things to think about when you’re ready to move home, our helpful checklist can help make sure you don’t forget anything. Read our answers to these 7 common questions.

Moving home checklist

Explore our other mortgage guides

First time buyers guide

Find out more about buying your first home

Buying a house step-by-step

Read our helpful guide to buying a home

95% mortgages

Learn how 95% mortgages work

First time buyers schemes

Read about help available for first time buyers

Fixed rate mortgages

Learn how fixed rate mortgages work

Tracker mortgages

Learn how tracker mortgages work

Mortgage questions

Get help applying for a remortgage, borrowing more, or just managing your existing mortgage.

General FAQs

What is the maximum age by which my mortgage must be repaid?

What types of valuation are there?

What is a capital and interest mortgage?

What solicitors can I use for my mortgage application?

What types of property ownership are acceptable?

Can I apply for a mortgage if I am on maternity leave?

What is a second charge on my mortgage?

Need more support?

We understand how important managing your mortgage can be.

Support by phone

You can call us on 08000 288 288. (Call charges)

Lines are open 9am-5pm Monday-Friday.

What you can do over the phone:

  • Discuss your mortgage
  • Book, change, or cancel an appointment with a mortgage adviser
  • Check the progress of your application.

Platform and Mortgage Agency Services

The Bank has transferred the legal title ownership of the open accounts within these mortgage books to TOPAZ and the servicing to Computershare Lending Services (CLS).

If you have a residential mortgage, please call Aspiro Mortgages on 0371 472 2020.

If you have a Buy to Let Mortgage, please call Rosinca Mortgages on 0370 707 1151.

Alternatively, if your query relates to a closed Mortgage account please contact the Bank on 08000 288 288.

Your home may be repossessed if you do not keep up with repayments on your mortgage.

Not found what you're looking for?

Contact our support team

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