Get the forms you need to manage your account. You can also get help if you want to query a debit or credit card payment.
You'll need to use Adobe Acrobat reader or another PDF viewer to open any PDF documents.
Transfer from sole account to joint account
Transfer from joint account to sole account
Transfer of account ownership form (PDF)
Credit redirection notification (PDF)
Authority to add third party mandate (PDF)
If you disagree with a payment on your account, there are a few different options you can take, depending on whether you think it’s fraudulent or genuine.
Get the help you need in our transaction help hub.
Not found what you're looking for?
Contact our support team