Direct Debits can only be set up by contacting the company or organisation you want to pay directly.
Download and complete our credit card Direct Debit mandate form (PDF).
Post your completed form to us at:
The Co-operative Bank
PO Box 4931
Each Direct Debit has a unique reference code provided by the company or organisation claiming the payment, so they can match it to your customer account.
The recipient on your Direct Debit is the name given to us by the company claiming the Direct Debit. In most cases it will match the name of the company on your agreement.
You might find that the name quoted on a Direct Debit claim is different from the company name. This happens when a Direct Debit scheme is operated by a different company on behalf of the company you're paying.
If you're unsure about any company claiming Direct Debits from you please contact us.
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Contact our support team