Before you can use the app, you'll need to register for online banking. This can be done within the app.
To register you'll need to have a current account, savings account or credit card. For verification you'll also need your mobile or email address.
If you have a smile account you'll need to download the smile banking app.
You can use mobile banking to check your balance, make payments, check recent transactions and more:
Apple Pay, Google Pay and Samsung Wallet are simple and safer ways to make payments directly from your smartphone or smartwatch, keeping your Co-operative Bank details anonymous.
Apple Wallet, Google Wallet and Samsung Wallet are digital wallets – ways to safely store your card information online. You can use them to pay quickly and safely using many different devices.
Our tools and practical guides can help with mobile banking.
Find out how to enable Face and Touch ID on your mobile.
A practical guide if you're struggling to log in. This includes help with operating systems and using the app on a new phone.
Find out what to do if you've forgotten or need to change your passnumber.
Find out about overdraft text alerts and how to opt in or out of the service.
Not found what you're looking for?
Contact our support team