If you’ve forgotten your password or security code (or both), please go to online banking and:
If you’re having any problems with it, our customer services team should be able to help you. You can call them on:
03457 212 212 for current accounts and savings accounts
0345 600 6000 for credit cards
Call charges apply and lines are open 8am to 6pm Monday to Friday, 9am to 5pm Saturday and Sunday. You can call our team from the UK and abroad.
Not found what you're looking for?
Contact our support team