Reset your password or security code

If you’ve forgotten your password or security code (or both), please call us on:

    • Reset your password
    • Reset your security code
    • Request username reminder

    Please call us:

    03457 212 212 for current accounts and savings accounts

    0345 600 6000 for credit cards

    Call charges apply and lines are open 8am to 6pm Monday to Friday, 9am to 5pm Saturday and Sunday. You can call our team from the UK and abroad.

    Not found what you're looking for?

    Contact our support team