Mortgages for existing customers
Find all the information you need for your mortgage, whether you are moving home, borrowing more, or looking for a better deal.
Borrow more
Do you need to borrow extra money? Here's what you'll need to do.
Getting a better deal
See your options for getting a better rate and saving money.
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From 9th February 2018, new Co-operative Bank mortgages are exclusively available through Platform, the Bank's intermediary brand. We are unable to take applications from new mortgage customers in branch or over the telephone.
This change does not affect those customers who already hold a Britannia or Co-operative Bank mortgage.
If you applied for a new mortgage directly with the Co-operative Bank before 9th February 2018 we will continue to process your application.
Platform is the intermediary brand of The Co-operative Bank - the only UK high street bank with a customer-led ethical policy. Platform offers a wide range of competitive Residential and Buy to let mortgages.
Platform only works with professional mortgage advisers. The Money Advice Service's website contains information and tips on how to get financial advice and how to get help from a mortgage broker.
Find your local mortgage advisor
Questions about your mortgage?
Get advice from our friendly mortgage advisers.
Existing mortgage customers
Call us on 08000 288 288
Your home may be repossessed if you do not keep up with repayments on your mortgage
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Information or documents you'll need to apply
When you apply for a mortgage, we’ll need some things from you, such as:
- Details of your names and addresses for the last 3 years
- Details of your current income
- Details about the property
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Repaying your mortgage at the end of your term
Is all or part of your Co-operative Bank or Britannia mortgage on an interest only basis? If so, this means your monthly payment pays only the interest on your loan. It is important that you plan how you will repay the outstanding balance on your mortgage at the end of the mortgage term.
You should check regularly that your repayment plan remains on track. If your plan does not provide sufficient funds to repay your mortgage at the end of the term, you should make alternative arrangements now and it may be necessary to sell your property.
Worried about repaying your final balance?
Don’t delay - the sooner you take action the better. There are a number of ways to close the gap between your outstanding mortgage balance and the value of your current repayment plan e.g. an investment or savings scheme (such as ISA, endowment policy or pension lump sum) which is used to repay an interest only mortgage at the end of the term. In addition, the following options are available.
Switch
You could convert some or all of the outstanding balance of your loan to a capital & interest repayment mortgage over a term suitable and affordable to you. We will not charge you for switching from an interest only mortgage to a capital & interest repayment mortgage. This option will ensure that your mortgage will be repaid at the end of the term. If you wish to discuss this matter further please contact us on 08000 288 288.
Overpay
Overpayments are when you pay an extra amount into your mortgage, with the aim of reducing your interest in the long run or reducing your term time.
If you have a fixed rate mortgage, you can overpay by up to 10% of your outstanding mortgage balance each year. If you overpay more than 10% each year during your fixed term, however, you will incur an early repayment charge. Once your fixed term ends, you won't need to pay an early repayment charge.
Customers who have a tracker mortgage can make unlimited overpayments without incurring an early repayment charge.
Full details of early repayment charges are provided with product information available on our rates pages.
Lifetime mortgage
One option could be to consider taking out a lifetime mortgage to pay off your outstanding mortgage balance with us. A lifetime mortgage is a form of equity release secured against your home which is repaid on death or on moving into long term care. The Co-operative Bank doesn’t offer this type of mortgage, but we have partnered with Legal & General to offer their Lifetime Mortgage product to our customers. A lifetime mortgage is not suitable for everyone and acceptance is subject to eligibility criteria.
More information on Legal & General Lifetime Mortgages can be found
Independent Financial Advice
If you have concerns regarding your existing payment loan and require on suitable plans we strongly recommend that you seek advice from an Independent Financial Adviser.
- Please remember it is your responsibility to ensure that you have enough funds to repay your mortgage at the end of the term.
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If you currently have a Britannia mortgage, you can still manage it in the same way you always have. And if you do want to change anything, we’ve links below to help you find out more.
What would you like to do?
I want to switch deal
I want to move home
I want to borrow more
Got questions?
See if our FAQs can give you the answer.
Important information
Tariff of charges
Download Tariff of charges PDF (35KB)General information for regulated mortgages
Download General information for regulated mortgages PDF (210KB)How we use your personal information
Download How we use your personal information PDF (622KB)Mortgages legal information
Read moreThe Co-operative Bank reserves the right to change or withdraw any of its mortgage deals at any time. All loans are subject to status and valuation.
Contact us
If you'd like more help & information, you can:
