At the Co-operative Bank, we have always been driven by something different: an ethical approach to banking. That is why we are the only high street bank in the UK with a customer-led ethical policy.
Approval is based on a credit check, an assessment of your personal circumstances and is subject to status.
It takes about 10 minutes to complete if you've got all your details to hand.
Our lending commitments and what we ask of youDownload Our lending commitments and what we ask of you PDF (112KB)
Download the application pack, complete it and post it back to us
Cashminder application packDownload Cashminder application pack PDF (168KB)
Once you have completed all sections of the application form and signed it, please return it along with the appropriate proof of identity and address to:
The Co-operative Bank plc
PO Box 638
To request an application pack call us on:+44(0)3457 212 212
8am - 8pm, 7 days a week
For existing customers
Mobile phone insurance - from Lifestyle Services Group
Covers loss, theft, accidental damage, water damage and electrical or mechanical breakdown, anywhere in the world. A £75 excess is payable for every accepted claim and must be paid before your claim will be settled.
Worldwide Travel Insurance Policy DocumentDownload Worldwide Travel Insurance Policy Document PDF (784KB)
UK & European Breakdown Cover Policy DocumentDownload UK & European Breakdown Cover Policy Document PDF (1.16MB)
Insurance Product Information Document (Mobile phone, Travel & Breakdown)Download Insurance Product Information Document (Mobile phone, Travel & Breakdown) PDF (466KB)
When you switch your current account to The Co-operative Bank, we do all the hard work.
As part of a regulatory requirement, an independent survey was conducted to ask customers of the 16 largest personal current account providers if they would recommend their provider to friends and family.
The requirement to publish the Financial Conduct Authority service quality information for personal current accounts can be found on our personal current account service quality information page.
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.
Your eligible deposits with The Co‑operative Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: The Co‑operative Bank, Britannia and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.