Inactive and dormant accounts

Inactive or dormant accounts are UK bank and building society accounts that have been untouched for 15 or more years, and where we are unable to trace the customer who owns the account.

Find information on a lost or dormant account

There is a free online service to help you find a lost account.

My lost account website

Related pages

Close your account

Not found what you're looking for?

Contact our support team