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Win back your bills

With the account that amounts to more

Every month we’ll pay up to £5,000 in household bills for 10 lucky customers. Ends 31 March 2027. Eligibility, criteria and Terms and Conditions apply.

Explore the draw
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Explore the benefits of banking with us

Travel the world with 0% currency conversion fees

Use your debit card abroad to pay in the local currency and we won’t charge you a currency conversion fee. Available for all our current account customers. Other fees may apply.

Read more about travelling with your debit card.

View current accounts
The Co-operative Bank logo | VISA logo

Win a luxury trip to London

We're giving away a fantastic London trip for 2 with VISA. It includes a luxury hotel stay, attraction passes, breakfast and dinner. Plus, you could win a cash prize of up to £2,500.

Use your debit card or digital wallet before 31 October to enter. Full Terms and Conditions apply. UK residents, 18 years and over.

Enter the prize draw

New scam checker tool

Whether it's a deal that seems too good to be true or an unexpected message asking you to do something, it can be hard to know what's genuine and what's a scam. But we can help with our free scam checker tool, powered by Ask Silver.

It checks suspicious messages and tells you if there’s anything to be worried about.

Try the scam checker

Lock in up to 4.25% AER tax-free

Choose a 1 or 2 year Fixed Rate Cash ISA and earn a fixed rate of up to 4.25% tax-free / AER. Start from £5,000 with interest paid annually. Withdrawals during the fixed term are subject to a charge equivalent up to 120 days' interest on the amount withdrawn. T&Cs and eligibility criteria apply.

View our Fixed Rate Cash ISA View all our savings accounts

Money Natters

Our research with OnePoll shows that 30% of Brits aren’t comfortable talking about money. So we’re on a mission to make money talk easier. Because the more money conversations you have, the easier it becomes.

Money Natters logo
Have a money natter

Our future with Coventry Building Society

From 1 January 2027 we’re proposing to transfer The Co-operative Bank’s business to Coventry Building Society. The Society is owned by members, not shareholders. Some things may change. How you bank with us will stay the same.

Our future plans
Coventry Building Society and The Co-operative Bank logos

  • Why bank with us?

Over 150 years of
ethical banking

We are guided by a unique, customer-led Ethical Policy that shapes how we do business.

Face to face help when it matters

Our branch colleagues are here to help with all of your banking needs. View our branch banking page.

We’re investing back into communities

We support many charities and organisations who are giving back to our communities. Read about what we do for our communities.

Which? Eco Provider for Current Accounts. October 2025, 2024 and 2023

Simple, secure banking on the go

Keeping your account safe is easy using our mobile banking app.

  • Instantly freeze and unfreeze your card whenever you need to or request a replacement card

  • Transfer money and set up new payments on the go

  • Receive instant fraud alerts whenever a new device is added to your account.

Explore and download our app
A screenshot of our mobile app

We’re here to help

Having money troubles?

We understand that sometimes people struggle to stay on top of their finances. If you're worried about money we're here to help.

Get financial support

Support with accessibility

We want our bank to be accessible to everyone. Our accessibility page provides more information on how we support accessibility needs.

Tools to help you with banking

Help for big life changes

Facing a difficult time? You’re not alone. We can provide information and support to help make managing your money easier.

Support with major life events

How to keep your money safe and fight fraud

Our fraud and security hub shows how we keep our services secure, and what you can do to keep yourself safe from financial harm.

View our fraud and security hub

Latest updates

The Co-operative Bank and Coventry Building Society

From 1 January 2027 we're proposing to transfer The Co-operative Bank's business to Coventry Building Society.

Read about our future plans

Win back your household bills

We've launched a new prize draw giving new and existing current account customers the chance to win back the cost of their mortgage, rent and essential household bills, helping to ease the pressure of everyday living costs.

Learn more about the prize draw

Money Natters

Our campaign is encouraging more open and honest conversations about money, after research with OnePoll found that three in ten Brits (30%) aren’t comfortable talking about money.

Read more about the campaign

Independent service quality survey results

Personal current accounts

Published August 2026

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Read our detailed personal current account service quality survey results.

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our personal current account service quality information page.

Authorised push payment (APP) scams rankings in 2024

Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. Information about The Co-operative Bank's performance prior to the introduction of the reimbursement requirement in October 2024 can be found in PSR’s latest APP Scams Performance Report published in February 2026.

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