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Supporting survivors of abuse with Refuge
Financial abuse and economic abuse can take many forms. We’re here to help you spot the signs and get support safely. On this page you can find out:
What are financial abuse and economic abuse?
Financial and economic abuse are types of domestic abuse and happen within relationships. Someone who experiences it is referred to as a ‘survivor’, and someone who carries it out is referred to as an ‘abuser’ (or a ‘perpetrator’). Abusers could be partners, ex-partners, family members, or carers. Abusers might:
- Refuse to let you open a bank account
- Control or monitor how you use your money
- Build up debt in your name.
Help vulnerable women and children this March
To mark International Women’s Day, we're working with Refuge to help survivors, and their children take their first step to safety.
For every four switches, we could provide a safe night in a refuge for a woman and her children escaping abuse*. As well as up to £175 for you, we’ll help someone escape abuse and give them a bright new future.
In 2025, over a million people in the UK were abused by partners, ex-partners or family members.
Refuge is the UK’s largest specialist domestic abuse organisation. They provide emergency temporary accommodation and one-to-one support for those fleeing from abuse. Their services help thousands of women and children rebuild their lives.
How can Refuge help?
Refuge is a charity that aims to empower women and children who have experienced domestic abuse to rebuild their lives, free from violence and fear. They provide a range of life-saving and life-changing services.
The Refuge website has a quick-escape button, which will take you straight to Google if you need to hide the website quickly. It will still appear in your browsing history.
Our commitment to a world where violence against women and children isn’t tolerated
A core part of our customer-led Ethical Policy is our campaigning to tackle issues and support causes where we can make a real difference to people and communities.
Read more about our Ethical Policy
That’s why in 2015 we began our partnership with Refuge and launched our joint ‘My money, my life’ campaign. We were the first to publish statistics on financial abuse.
Since then, we ran our Know Economic Abuse study, to understand how big this problem is in the UK, and campaign for change to tackle the issue.
Read more about what we found in our study and our plan of action
Learn more about Refuge
If you want to learn more about Refuge or find a way to offer your support, there are so many ways you can get involved.
Find out how you can support Refuge
Refuge is a registered charity in England and Wales, No. 277424.
*While the examples provided accurately reflect the cost of accommodating a woman and her children in one of Refuge's services, all donations will go towards the charity's general work supporting survivors. For every switch requested during the offer period. Eligibility, criteria and T&Cs apply.
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