Third parties

For marketing preferences

These are our carefully selected product partners. We'll contact you about their products and services if you give us permission to do so.

Home insurance

We may need to share your personal information with other organisations to provide you with the product or service you have chosen:

Card scheme providers like Visa or Mastercard
Debit/credit card manufacturers - the organisations that produce and distribute our cards
Suppliers of card processing activity - to enable payments or cash withdrawals
Affinity partners like RSPB or Oxfam.

Cheque processing companies
Companies involved in processing standard monetary payments like bill payments, cash transfers
Companies involved in processing same day payments like faster payments and CHAPS
Companies involved in processing overseas payments
Direct Debit Guarantee scheme.

Correspondence suppliers:

Paper suppliers that produce statements and regulatory correspondence
Email and SMS providers who facilitate electronic communications
Alternative format companies that create documents for customers in braille, large print or audio or specialist equipment to assist customers with individual specialist needs
Bank account support material suppliers like cheque books, paying in books
Marketing fulfilment houses - where we have your permission to market to you.

Tracing agents for debt recovery or money reunification purposes
Suppression houses to assist in the management of gone away and deceased customers
Data validation companies to ensure that contact information is updated when changes are made centrally.

Image scanning suppliers
Management consultancies for auditing and/or quality assurance purposes
Postal suppliers like Royal Mail or UK Mail do not have access to your data but are used in the delivery of our correspondence to you
Legal services providers when complaint resolution is required through the legal system
Call recording suppliers
Account benefit operators like those associated with reward accounts.