Help with online banking login

If you've forgotten your log in details go to online banking and select 'Forgotten my Login details' to:

  • get a username reminder
  • reset your security code
  • reset your password

If you need to unlock your account call us on:

03457 212 212 for current accounts and savings accounts

0345 600 6000 for credit cards

Call charges apply and lines are open 8am to 6pm Monday to Friday, 9am to 5pm Saturday and Sunday. You can call our team from the UK and abroad.

New to online banking

If you haven't set up online banking you'll need to register first.

Register for online banking

Not found what you're looking for?

Contact our support team