Contact us immediately if you think you've been the victim of fraud or notice anything unusual on your account.
Current account customers
Call us on 03457 212 212 or +44 3457 212 212 from outside the UK. Lines are open 24 hours a day, 7 days a week. Call charges
Credit card customers
Call us on 0345 600 6000 or +44 345 600 6000 from outside the UK. Lines are open 24 hours a day, 7 days a week. Call charges
Business customers
Call us on 03457 213 213 or +44 3457 213 213 from outside the UK. Lines are open 24 hours a day, 7 days a week. Call charges
Report a scam or potential scam
Call 159 — this service quickly redirects you to your bank, so you can report scams and suspected fraudulent contact.
If you see a transaction that you don't recognise or something that doesn't look right, get in touch and we'll look into it.
Current account customers
Call us on 03457 212 212 or +44 3457 212 212 from outside the UK. Lines are open 24 hours a day, 7 days a week. Call charges
Credit card customers
Call us on 0345 600 6000 or +44 345 600 6000 from outside the UK. Lines are open 24 hours a day, 7 days a week. Call charges
We'll never ask you to make a payment, share your PIN, give us sensitive information or ask you to click on a link to a log onto a page requesting your security or financial information.
If you've received an email claiming to be from us that doesn't look right, please let us know by forwarding it to ihaveseenascam@co-operativebank.co.uk
Not found what you're looking for?
Contact our support team