The Co-operative Bank plc Directors

Chair of the Board

Committee Membership: Values & Ethics and Nomination (Chair), Remuneration

Appointed: January 2025 (Bank Board)

Career history: Jo is an experienced Non-Executive Director who has worked across multiple sectors in her executive and non-executive careers. Her early career included roles at Mars Confectionery, Pepsi and Asda, followed by executive roles at Wilson Connolly (a large national housebuilder), Camelot Group plc (operators of the National Lottery), B&Q plc and Homebase Ltd. She was also CEO of Start, a Prince of Wales charitable initiative. Jo has held previous non-executive roles at Principality Building Society and Safestore Self-Storage Ltd, and was the former Chair of PayM and of the Current Account Switch Service for Pay.uk.

Society and External appointments: In addition to being the Deputy Chair and Senior Independent Director, she is also Chair of the Remuneration Committee and member of the Nominations and Governance Committee and Board Audit Committee at the Coventry Building Society. She is also Senior Independent Director and Remuneration Committee Chair for Welsh Water, Remuneration Committee Chair for Sirius Real Estate, and Consumer Duty Champion for Vitality Health and Life Insurance.

Deputy Chair

Committee Membership: Values & Ethics and Nomination

Appointed: January 2025 (Bank Board)

Career history: Martin has over two decades of board level experience across the UK and Europe. From 2013 to 2018 he was Director of Supervision - Banks, Building Societies and Credit Unions at the Bank of England's Prudential Regulation Authority (PRA) and chairman of the International Credit Union Regulators Network. Martin became a regulator in 2010, joining the Financial Services Authority to lead the post financial crisis supervision of UK banks and building societies and was part of the leadership team that designed the UK's "twin peaks" regulatory approach and established the PRA in 2013.

Society and External appointments: Chair of the Board Risk Committee, member of the Board Audit Committee, Board Technology Oversight Committee and Nominations and Governance Committee at Coventry Building Society. In addition, he is Board Chair at Danske Bank UK. He is also an advisor to banks, regulators and international financial institutions on risk and regulatory policy.

Non-Executive Director

Committee Membership: Risk (Chair), and Audit

Appointed: January 2025 (Bank Board)

Career history: Over 35 years’ experience at Allied Irish Bank including Head of its Global Treasury Services, Head of Corporate Banking International and Head of Business Banking. Most recently on AIB Group leadership team as Head of Financial Solutions Group before becoming CEO of AIB UK plc in 2015.

Society and External appointments: Chair of the Board Technology Oversight Committee and member of the Remuneration Committee and Board Risk Committee at Coventry Building Society. Non-Executive Director and Chair of the Board Risk Committee at Ford Credit Europe Bank plc.

Non-Executive Director

Committee Membership: Risk and Remuneration Committee

Appointed: September 2023 (Bank Board)

Career history: Mark has held several senior executive positions in the financial services sector, most recently as Chief Operating Officer at Hastings Insurance Services Limited. He was appointed as Chief Operating Officer at Virgin Money plc, following the restructuring and sale of Northern Rock plc to Virgin Money plc. Prior to joining Northern Rock plc in 2009 as Chief Operating Officer leading the technology and operations restructuring, Mark held senior executive positions at HBOS plc within Group Services and Group Technology, and was appointed Chief Executive Officer of Intelligent Finance Bank, part of the HBOS group.

Society and External appointments: Member of the Board of Coventry Building Society. Advisory Role for Elixirr Consulting Ltd.

Non-Executive Director

Committee Membership: Audit, Remuneration (Chair)

Appointed: January 2025 (Bank Board)

Career History: Caroline has held many positions during her executive career in the financial services sector. She spent the first 13 years of her career in retail banking at Barclays plc. She then joined Virgin as they moved into banking in the late 90s, initially as Sales Director of Virgin One and subsequently as a member of the Executive Committee of Virgin Money through its acquisition of Northern Rock in 2012, its subsequent IPO and its eventual sale to Clydesdale Bank in 2018. As Virgin Money’s Culture Director Caroline led the successful cultural integration of Northern Rock and Virgin Money. She also led Virgin Money’s social enterprise strategy, including its not-for-profit fundraising platform, Virgin Money Giving, and the Virgin Money Foundation. Caroline has six years of experience as a non-executive director. She is also an accredited Executive and Team Coach.

Society and External appointments: Member of the Board of Coventry Building Society and Chair of the Remuneration Committee. Independent Non-Executive Director of Lowell’s UK business, Chair of its UK Remuneration Committee, a member of its Audit Risk and Compliance Committee and Board Consumer Duty Champion.

Non-Executive Director

Committee Membership: Audit (Chair), Risk, and Values & Ethics and Nomination

Appointed: January 2025 (Bank Board)

Career history: Iraj held the role of Senior Partner with Deloitte for over 20 years, leading its national internal audit group and serving clients in the financial, retail and public sectors. He spent 10 years as Global Head of Internal Audit for Schroders Plc, carrying out numerous reviews of financial institutions including banks, building societies and insurance companies. Iraj is a Fellow of the Institute of Chartered Accountants in England and Wales and former Fellow of the Royal Statistical Society and was a member of the Internal Audit Task Force of the Institute of Chartered Accountants in England and Wales for a number of years. Iraj was also member of the Regulatory Decisions Committee at the Financial Conduct Authority for six years.

Society and External appointments: Chair of the Board Audit Committee, Member of the Board Risk Committee, and Board Technology Oversight Committee of Coventry Building Society. Chair of the Audit and Risk Committee at the Development Bank of Wales Plc and Non-Executive Director. Chair of the Audit Committee and member of the Risk Committee at Aon UK Limited and Audit and Risk Committee Chair at Eurocell plc.

Chief Executive Officer (Interim)

Appointed: 1 January 2025 (Bank Board)

Career history: Steve has broad transformation, financial and operational experience in senior and board level roles within financial services and consumer goods sectors. Before joining the Coventry, Steve had been Chief Executive of Principality Building Society, and Finance Director of the Lloyds Banking Group General Insurance businesses. Passionate about leadership, he has a strong belief in the benefit of the mutual model and is positive about the role a responsible business can have on society, as well as supporting colleagues to be the best they can be. Steve also held the role of Non-Executive Director on the main board of UK Finance and Chair of the audit and risk committee of UK Finance.

Society and External appointments: Group Chief Executive Officer, Executive Director and Chair of the Non-Executive Directors’ Remuneration Committee at Coventry Building Society. Member of the BSA Council. Advisory board member of the Money and Pension Service and member of the Payments Advisory Board for the Pennies Foundation.

Chief Financial Officer (Interim)

Appointed: April 2025

Career history: Richard has worked in financial services for over 30 years, in the UK and overseas. He joined the Bank in 2021 from Lloyds Banking Group where he was Finance Director for the Channel Islands and Isle of Man.

External appointments: None.