Get £175 to switch current accounts – and help fund safe nights for women and children

Notes to Editors

*While the examples provided accurately reflect the cost of accommodating a woman and her children in one of Refuge's services, all donations will go towards the charity's general work supporting survivors. For every switch requested during the offer period. Eligibility, criteria and T&Cs apply.

Accounts included in the offer are a Standard Current Account, Current Account Plus, Privilege, Privilege Premier or Everyday Extra account.

To qualify for the £175 switching offer, new and existing customers must meet the eligibility criteria and terms and conditions.

• New current account customers must apply on or after 28 January 2026 for a Standard Current Account or Everyday Extra account, before the offer is withdrawn.
• Existing eligible Standard Current Account, Everyday Extra, Current Account Plus, Privilege and Privilege Premier customers must request a full switch into their existing account during the period in which the offer is live.
• smile Current Accounts, Student Accounts and Cashminder Accounts are not eligible for this offer.
• Eligible customers must not have benefitted from a switch incentive at The Co-operative Bank since 1 November 2022.
• To receive the switch payment of £100, in the 30 days following completion of a switch, customers must:
  • deposit a minimum of £1,000 into their new account (this includes balances transferred as part of the switch).
  • have 2 active Direct Debits.
  • make a minimum of 10 debit card or digital wallet transactions (pending payments will not count toward fulfilment of this criteria).
  • register for our online and/or mobile banking service, and;
• New current account customers must apply for an account during the period in which the offer is live, and request a full switch within 2 weeks of account opening.
• New and existing customers must complete a full switch into their eligible current account within 8 weeks of the switch being requested.
• To receive the stay payments of £25 in the first three months, each month customers must:
  • deposit a minimum of £1,000 into their account
  • have 2 active Direct Debits, and;
  • make a minimum of 10 debit card or digital wallet transactions.
• To be eligible for a donation to Refuge, customers must request a switch between 2 March & 31 March. The Co-operative Bank reserve the right to withdraw this offer at any time.

Media Contacts

Sophie McHale or Sunita Patel

Tel: 0151 271 1985

Email: pressoffice@co-operativebank.co.uk

About The Co-operative Bank

The Co-operative Bank p.l.c. provides a full range of banking products and services to retail and SME (Small and Medium Sized Enterprises) customers and is committed to values and ethics in line with the principles of the co-operative movement.

In 1992, The Co-operative Bank took the pioneering step to become the first UK bank to launch a customer-led Ethical Policy, which gives the Bank’s customers a say on the ethical issues that are important to them, and how the Bank could help. These answers form the basis of our Ethical Policy, shaping the Bank’s ethical commitments, the way in which it will use customer's money and the issues it will campaign for. Since 1992, the Ethical Policy remains unique in the UK and has been updated six times in consultation with the Bank’s customers, to reflect their changing priorities. Since 2016, the Bank has been partnered with Centrepoint and are their longest standing corporate partner. 

In January 2025, The Co-operative Bank joined Coventry Building Society Group – a top 10 lender and the 2nd biggest building society in the UK.

About Refuge

Refuge supports thousands of survivors on any given day, and every two minutes someone turns to Refuge for help. It operates the National Domestic Abuse Helpline, which is the gateway to specialist support. More than one in four women in England and Wales will experience domestic abuse in their lifetime, and on average, every five days a woman is killed by a current or former partner.

Refuge's National Domestic Abuse Helpline is available on 0808 2000 247 for free, confidential support 24 hours a day, 7 days a week. A live chat service is also available from 10am to 10pm, Monday to Friday, and from 10am to 6pm on weekends. For further information and advice, visit www.nationaldahelpline.org.uk. For support with tech-facilitated abuse, visit www.refugetechsafety.org.

Refuge also hosts Refuge, In Conversation With, a bi-monthly podcast exploring the intersection of technology and abuse, featuring expert insights. All episodes are available at https://creators.spotify.com/pod/profile/refuge-tfaee.