CHAPS stands for Clearing House Automated Payment System. It is a method of making same-day electronic sterling transfers, for any amount, to clearing banks in the United Kingdom.
To request a CHAPS payment, please log in to online banking and send a secure message for the account you wish to make the CHAPS payment from. You can send a secure message in the main menu by selecting ‘Help and support’ then ‘Send a secure message.’
You can make a CHAPS payment by:
If you call us to make a CHAPS payment of over £10,000, you’ll need to make a written request, sign it, and either email it to us at firstname.lastname@example.org or bring it to a local branch.
We require you to provide us with the following information before a CHAPS payment can be made:
A CHAPS request received before 4:30pm will be processed the same working day.
A CHAPS request received after 4:30pm will be processed the next working day.
Once a CHAPS payment has been sent it can't be returned.
There is a standard charge of £25 for each payment.
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