Gambling support

If you’re worried about your own or someone else’s gambling, there is help available to support you.

Recognise the signs

You or someone you know might be experiencing gambling harm if they:

  • make many gambling transactions
  • gamble at unsociable times, such as late at night
  • miss repayments for loans or mortgages
  • make many credit applications in a short amount of time
  • ask for cash advances on credit cards
  • borrow money from (or owe money to) family, friends or acquaintances.

Dan's story

Watch Dan tell the story of his experiences of gambling harm and his journey to finding the right support.

Get support from us

Money Management

If you are experiencing financial difficulty, our money management hub offers help and advice for your money worries.

Whatever your financial circumstances talking to us will not show up on your credit file. These conversations will be kept confidential as we work together to find a way to help you.

Explore our Money Management Hub

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Access to funds

You may find it helpful to reduce access to your funds.

You could choose to decrease your ATM withdrawal limit or stop automatic VISA limit increases.

To reduce your access to funds, call us on 03457 212 212 (call charges). Lines are open 8am to 6pm Monday to Friday, 9am to 5pm Saturday and Sunday.

Expert tools and advice

Treatment and support

GamCare offer support and treatment for people experiencing gambling harm.

  • Face-to-face, online and phone support.
  • Support for anyone experiencing gambling harm, including family and friends.
  • A self assessment tool to find out if you might benefit from support.

Get support from GamCare

Self-exclusion

Self-exclusion is where you ask gambling businesses to stop you gambling with them. GAMSTOP offer a free self-exclusion tool.

  • Prevents you from using gambling websites or apps.
  • Choose your own time frame from six months to five years.

Register for self-exclusion with GAMSTOP

Block apps and websites

Gamban is a download which blocks gambling apps and websites from your devices.

  • Stops you accessing gambling websites and apps.
  • Completely free through TalkBanStop if you are a UK resident.

Block apps and websites with Gamban

Images of the Gamban mobile app

Citizens Advice

We’ve partnered with Citizens Advice to make sure you can get support with life events when you need it most.

  • Experts who can advise on debt and arrears on bills or payments.
  • Free, quick and confidential support.

Get help and support with money worries from Citizens Advice

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Other help you might need

Recognise the warning signs of debt

Debt is a very personal issue that means different things, depending on your situation.

By identifying the warning signs early on, it’s easier to get on top of debt before it becomes a problem.

Recognise the warning signs of debt

Financial and economic abuse

Financial abuse and economic abuse are types of domestic abuse that involve someone else controlling access to your money or spending.

We’re here to help you spot the signs and get support safely.

Get support with financial and economic abuse

Not found what you're looking for?

Contact our support team