Payment arrangements

If you're struggling to make payments towards your credit card, loan, overdraft or bank account, talk to us.

We'll listen to your situation, help you work out a budget and offer a payment arrangement based on your individual circumstances. We’ll never ask you to repay more than you can afford.

Call us on 0344 844 8899. Lines are open Monday to Friday 8am to 6pm, and Saturdays 9am to 5pm. Call charges

Mortgage repayment arrangements 

If you're having trouble paying your mortgage, contact our specialist mortgages team for help.

Call us on 08000 288 288. Lines are open Monday to Friday 9am to 5pm.Call charges

Read more about how mortgage repayment arrangements work

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