This is a service communication from The Co-operative Bank. In line with our privacy notice, we need to notify you of changes to and / or of important events related to the product(s) you hold with us and their associated services. We have to tell you about changes to your account; share important banking information, including how we do business with you and provide you with regulatory updates. We will not use these types of communications to send you marketing messages. Customers are unable to opt out of receiving service based communications.