Savings & Cash ISA Applications

Everything you need to know about applying for our savings and cash ISA products.

What you'll need to apply online

For a Cash ISA and Fixed Rate Cash ISA

For all other savings products

What you'll need to apply online - for a Cash ISA and Fixed Rate Cash ISA

For a Cash ISA and Fixed Rate Cash ISA, to start your savings account application, you'll need:

• if applying for a cash ISA, your National Insurance (NI) number
• a UK mobile number - we'll send you one time passcodes (OTPs) and application updates by text message
• an email address - we'll send you a link to verify it, and if you do this you'll receive application updates by email as well as text message
• your address history over the last 3 years
• a document as proof of identity (UK passport, UK-issued photocard driving licence or residence permit), which we use to help protect your identity - we'll ask you for this through Onfido (the secure third party application). If you don’t have this type of document, you can apply in branch or over the phone instead, where we accept a wider range of documents.
• a device with a camera to take a selfie for ID checks - your image may be checked by a member of our team, so make sure it's suitable for review

If you have a joint account, each person will need to provide these details and proof of identity.

What you'll need to apply online - for all other savings products

For all other savings products, to start your application, you'll need:

• your address history over the last 3 years
• if applying for a cash ISA, your National Insurance (NI) number.

Understanding application declines

We know it can be disappointing when an application is declined. There are a number of reasons this might happen.

Find out about application declines

Savings terms explained

AER stands for Annual Equivalent Rate and shows what the interest rate would be if interest were paid and added to your account each year.

Business day is usually Monday to Friday excluding bank holidays.

Calculated daily means the interest earned is based on the amount of money in your account at the end of each business day.

Calendar month means from midnight on the first day of a month to 11.59:59pm on the last day of the month.

Fixed interest means the rate stays the same until the account matures.

Gross is the rate of interest payable before any tax is taken off.

Tax-free means you will not pay any tax on your interest.

Tax year runs from 6 April to 5 April.

Variable interest means that it could go up or down.

Please note: any reference to tax is based on our understanding of current tax regulations which may change in the future and depend on the customer's individual financial circumstances.

The Co-operative Bank reserves the right to decline or accept any application and/or deposit.