Digital assistance
Many of our services and queries are available on our help and support, or through our online banking secure messaging service.
Branches
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Our colleagues are always happy to help. We realise the importance of face-to-face interaction and we’re passionate about making banking work for you.
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All of our branches are Safe Spaces to provide a sanctuary for anyone going through hard times.
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You can book an appointment at any of our branches to ensure you’ll be seen by the right person.
Accessibility
All of our branches are wheelchair accessible and have hearing and visual support. Our branch colleagues are always more than happy to accommodate any additional needs.
Think you've been a victim of fraud?
If you have been the victim of a scam or believe one is taking place now, please call our dedicated fraud line.
Phone number: 159
Need to book an appointment?
After you’ve found your nearest branch on this page, you can book an appointment by getting in touch.
Find a branch near you
Did you know many of our services and queries are available in our help and support, or via secure message in online banking?
If you’d still like to visit in person, please choose your region from the list below.
Please note, our branches are closed on bank holidays.
Future update to our branch opening hours
From January 2026, we are making changes to the opening hours of some of our branches. To find which branches are affected and their new opening hours, refer to our branch banking page.
East Anglia
Ipswich
9-11 Queen St., Ipswich, IP1 1SW
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:00
Sunday: Closed
Wheelchair accessible
External ATM
Norwich
14 Gentleman's Walk, Norwich, NR2 1NA
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:00
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Southend
40 London Road, Southend-on-Sea, SS1 1NW
Monday-Friday: 09:00-16:30
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
London
Croydon
91 George St, Croydon, CR0 1LD
Monday-Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Ealing
16-18 New Broadway, London, W5 2XA
Monday-Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Ilford
101-105 High Road, Ilford, IG1 1DE
Monday-Friday: 09:30-16:30
Saturday: Closed
Sunday: Closed
Wheelchair accessible
Please note: Change to branch opening hours from January 2026.
Islington
25 Islington High Street, London, N1 9LQ
Monday-Friday: 09:00-16:30
Saturday: 09:30-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Lewisham
151 Lewisham High Street, London, SE13 6AA
Monday-Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
Please note: Change to branch opening hours from January 2026.
Romford
1-3 South Street, Romford, RM1 1XP
Mon-Fri: 09:00-16:30
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Wood Green
195 High Road, London, N22 6DP
Mon-Fri: 09:30-17:00
Saturday: 09:30-13:00
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Midlands
Birmingham
118/120 Colmore Row, Birmingham, B3 3BA
Monday-Friday: 09:00-15:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
Please note: Change to branch opening hours from January 2026.
Chesterfield
15 Elder Way, Chesterfield, S40 1UX
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
Please note: Change to branch opening hours from January 2026.
Derby
31 East Street, Derby, DE1 2AL
Monday-Friday: 09:00-16:30
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
From 27 October 2025, our new opening hours will be:
Monday-Friday: 9:00-16:00
Saturday: 9:00-12:00
Sunday: Closed
Hanley
2 Town Road, Hanley, Stoke-on-Trent, ST1 2JE
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:00
Sunday: Closed
Wheelchair accessible
External ATM
Leek
65 Derby Street, Leek, ST13 6HW
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:00
Sunday: Closed
Wheelchair accessible
External ATM
Leicester
77-79 Market Place, Leicester, LE1 5EN
Monday-Friday: 09:00-15:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Newcastle-under-Lyme
45 High Street, Newcastle-under-Lyme, ST5 1PN
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
From 27 October 2025, our new opening hours will be:
Monday-Friday: 9:00-16:00
Saturday: 9:00-12:00
Sunday: Closed
Nottingham
2 Clumber Street, Nottingham, NG1 3GA
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Stafford
42/43 Greengate Street, Stafford, ST16 2JA
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
From 27 October 2025, our new opening hours will be:
Monday-Friday: 9:00-16:00
Saturday: 9:00-12:00
Sunday: Closed
Wolverhampton
1/2 Dudley Street, Wolverhampton, WV1 3EN
Monday-Friday: 09:30-16:30
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
North East England
Chester-le-Street
Front Street, Chester-le-Street, DH3 3AW
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Durham
29 High Street, Durham, DH1 3PL
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Newcastle upon Tyne
131-135 Northumberland Street, Newcastle upon Tyne, NE1 7AG
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Sunderland
5/6 Fawcett Street, Sunniside, Sunderland, SR1 1RF
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
North West England
Bolton
19 Knowsley Street, Bolton, BL1 2AS
Monday-Friday: 09:30-17:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Crewe
3 Earle Street, Crewe, CW1 2BS
Monday-Friday: 09:00-16:30
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Liverpool
1-3 Parker Street, Liverpool, L1 1DJ
Monday-Friday: 09:30-16:30
Saturday: 09:30-13:00
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Macclesfield
12 Castle Street, Macclesfield, SK11 6AF
Monday-Friday: 09:30-16:30
Saturday: 09:30-12:00
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Manchester
70-72 Cross Street, Manchester, M2 4JG
Monday-Friday: 09:30-16:30
Saturday: 09:00-12:30
Sunday: Closed
Please note:
- This branch does have steps, but is still accessible to wheelchairs.
- Change to branch opening hours from January 2026.
Oldham
12 Market Place, Oldham, OL1 1HE
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
From 27 October 2025, our new opening hours will be:
Monday-Friday: 9:00-16:00
Saturday: 9:00-12:00
Sunday: Closed
Preston
147 Church Street, Preston, PR1 3UD
Monday-Friday: 09:30-16:30
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Rochdale
110 Yorkshire Street, Rochdale, OL16 1JY
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Stockport
1 St Peters Square, Stockport, SK1 1NX
Monday-Friday: 09:30-16:30
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Scotland
Glasgow
29 Gordon Street, Glasgow, G1 3PF
Monday-Friday: 09:00-15:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
South East England
Brighton
164/165 Western Road, Brighton, BN1 2BB
Monday-Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Chelmsford
67-68 High Street, Chelmsford, Essex, CM1 1DH
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:00
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Colchester
Albert Hall Building, High Street, Colchester, CO1 1JW
Monday-Friday: 09:00-16:30
Saturday: 09:00-13:00
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Southampton
61 Above Bar Street, Southampton, SO14 7DZ
Monday-Friday: 09:00-15:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
South West England
Bristol
14 Broadmead, Bristol, BS1 3HH
Monday-Friday: 09:30-17:00
Saturday: 09:30-13:00
Sunday: Closed
Wheelchair accessible
External ATM
From 27 October 2025, our new opening hours will be:
Monday-Friday: 9:00-16:00
Saturday: 9:00-12:00
Sunday: Closed
Exeter
242 High Street, Exeter, EX4 3QB
Monday-Friday: 09:30-16:30
Saturday: 09:30-13:00
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Plymouth
8 Old Town Street, Plymouth, PL1 1DE
Monday-Friday: 09:30-17:00
Saturday: 09:30-13:00
Sunday: Closed
Wheelchair accessible
External ATM
From 27 October 2025, our new opening hours will be:
Monday-Friday: 9:00-16:00
Saturday: 9:00-12:00
Sunday: Closed
Wales
Caerphilly
Hazel House, Cardiff Road, Caerphilly, CF83 1JN
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
Please note: Change to branch opening hours from January 2026.
Cardiff
16-17 High Street, Cardiff, CF10 1AX
Monday-Friday: 09:00-15:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Cwmbran
40 Gwent Square, Cwmbran, NP44 1YU
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
Please note: Change to branch opening hours from January 2026.
Newport
27-29 Commercial Street, Newport, NP20 1HJ
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Yorkshire
Barnsley
11 Peel Square, Barnsley, S70 2QT
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
From 27 October 2025, our new opening hours will be:
Monday-Friday: 9:00-16:00
Saturday: 9:00-12:00
Sunday: Closed
Doncaster
31 St Sepulchre Gate, Doncaster, DN1 1TD
Monday-Friday: 09:00-15:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Huddersfield
39 Market Street, Huddersfield, HD1 2HL
Monday-Friday: 09:00-16:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Leeds
19/20 Commercial Street, Leeds, LS1 6AL
Monday-Friday: 09:00-15:00
Saturday: Closed
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Sheffield
60/62 Pinstone Street, Sheffield, S1 2HP
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:30
Sunday: Closed
Wheelchair accessible
External ATM
Please note: Change to branch opening hours from January 2026.
Bank at the Post Office®
If you hold one of our personal or business current accounts, you are able to use the Post Office® to:
Accessibility in branch
Our branches are happy to accommodate anyone with an accessibility need. When booking an appointment, please let us know of any support you require and the branch can be ready for you upon your arrival.
All of our branches are wheelchair accessible and have hearing and visual support. We can offer:
Need to book an appointment?
You are welcome to turn up to any of our branches, but please be aware that we cannot guarantee one of our colleagues will be free to assist you.
To ensure you’ll be seen, you can book an appointments by calling our contact centre:
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Lines are open Monday to Friday, 8am to 6pm, and Saturday and Sunday, 9am to 5pm. Call charges apply.
Appointments are ideal for services including:
- applying for a new account
- registering a bereavement or Power of Attorney
- help resolving queries, such as unblocking cards.