Coronavirus Support

If you're concerned about how coronavirus might impact your business and if you require any advice or guidance, we're here to support you.

Support with coronavirus

Commercial Banking

Helping your business with an ethical, responsible and customer led Relationship Banking service. 

Our commercial banking customers include a wide cross-section of businesses and organisations, across a broad range of sectors, who have a turnover typically above £1m per annum or have borrowing needs above £250k.

We have a range of products and services that could help you effectively manage your long-term banking needs through all stages of the business life cycle along with the day-to-day activity. 

As a commercial banking customer, you can expect:

  • Direct access to a dedicated Relationship Manager
  • A personal and responsive service
  • A flexible and proactive attitude, with fast decision-making
  • We will get to know the business and work with you to help achieve your business goals
  • Regular contact through both telephone and face-to-face meetings which generally happen at your own premises
  • A dedicated Relationship Account Support Team available to provide telephone-based support for your more straightforward, day-to-day banking needs. 

Banking for Charities, Social Enterprises and Co-operatives

At The Co-operative Bank, our values are strongly aligned to the registered charity, co-operative and social enterprise sectors and we are proud to already be actively supporting a number of these organisations. We can provide free day-to-day banking with our Community Directplus account for these organisations subject to turnover not exceeding £1m per annum, cash deposits not exceeding £100k per annum, and/or cheque deposits not exceeding £5k per annum. Where your account activity falls outside of these criteria, one of our dedicated Relationship Managers is waiting to speak to you to understand your requirements. 

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Commercial Banking Centres

To locate a Relationship Manager or the best team to support you, take a look at our Commercial Banking Centres and contact us page. 

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Our products

We have various products that are available to service your individual needs and all your day-to-day banking requirements.

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FD Online

FD Online is an online banking service which allows customers to customise access and supports complex payment needs.

Not found what you're looking for?

Contact our support team