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Business banking app

  • Manage your business accounts on the go
  • View available balances and transactions for your current and savings accounts
  • Pay existing UK payees

You can use the Business banking app if you:

  • are already using business online banking
  • have a business current account but no more than 12 accounts in total
  • don't have anyone set up as an approver of changes, like approval of payments.

How to set up the Business banking app

To get started, download The Co-operative Bank 'Business Bank' app from your app store.

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Once you've downloaded the Business banking app, you'll need to enter your online banking:

  • customer ID
  • user ID.

Next, you'll need to enter a code from your security token. To generate this code:

  1. press OK on your security token
  2. enter your four digit PIN
  3. press OK again to generate a code.

You can use either your physical token or mobile security token to complete this.

Once we've verified your identity, you will then create a five digit passcode that you will use to log in to the Business banking app. You'll also have the option to use your face recognition and fingerprint unlock software, if your device has them. These are known as Face ID and Touch ID on Apple devices.

You won't have to use your token or online banking details again to access the Business banking app.

Using Android in dark mode?

We're sorry that some customers are not currently able to use the Business banking app in dark mode.

We expect to fix this issue within a week.

In the meantime, please use the Business banking app with dark mode turned off.

If you don't use online banking

If you haven't yet registered for online banking, registering is simple and straightforward.

  1. download and complete the online application form
  2. scan and email back to us at bascomms@co-operativebank.co.uk.

Once you've registered, you need to log in and accept the terms and conditions before downloading the Business banking app.

What you can do on the Business banking app

  • log in securely with your face recognition and fingerprint unlock software, if your device has them. These are known as Face ID and Touch ID on Apple devices
  • view up to 12 of your current and savings accounts on the dashboard
  • see your available balance against each account, including your arranged overdraft limit (if you have one) minus your pending card transactions
  • browse 30 days' worth of completed transactions in real time, from the date of login up to a maximum of 3000
  • move easily between incoming and outgoing transactions and also search by payee, amount or date
  • make payments to existing UK payees
  • view your profile information.

Help using the Business banking app

Help with registration Help with payments Help with balance and transactions


An accessible app

The Digital Accessibility Centre (DAC) has accredited our app as accessible to the WCAG AA standard. Please note that the app doesn't currently work in landscape mode. We're working on that.

How we keep your mobile banking secure

We're committed to making your mobile banking experience as safe and secure as possible.

  • we have a range of fraud detection systems and regularly monitor your accounts for suspicious activity
  • our fraud guarantee helps you recover money taken in fraudulent activity in the unlikely event you fall victim to fraud.

Important Documents

 

Contact us

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