Whether you're paying for goods or services in-store or online, discover the method of payment that best suits your needs.
Visit our Confirmation of Payee page to find out how we keep your money safe when making and receiving payments.
Bacs is an automated electronic system used to collect Direct Debits and/or send Direct Credits from one bank account to another over a three working day clearing cycle. The service is operated and managed by Bacs Payment Schemes Limited.
Please check your tariff for charges.
When your business is dealing in an international marketplace, you need to be confident in the knowledge that your financial transactions will be dealt with quickly and efficiently. Which is why we can help you resolve any international banking needs using a range of services, SWIFT, SEPA, US Structured payment, Real Time Euro payment (TARGET2)
You can use the Faster Payments Service to make either immediate or future-dated transfers and bill payments, as well as standing orders.
Standing order and future-dated payments will only be processed on normal business working days.
Your payment should normally reach the beneficiary's account immediately.
For more information on the benefits of Faster Payments please visit:
There may be an instance where a Faster Payment won't be received by the beneficiary until the next working day or the payment may be rejected by the receiving bank. Therefore, if your payment is time-critical or is typically high value, you may wish to consider using CHAPS (charges apply - see your account tariff for full details)
CHAPS (Clearing House Automated Payment System) is a method of making same-day electronic sterling transfers, for critical and large amounts, to clearing banks in the United Kingdom.
If you have the CHAPS option within your Business Online Banking then you can send payments online up to 5.30pm. For some customers these will need to be approved by a signatory, so will require a minimum of 2 users.
For all other customers your requests received before 4:30pm will be processed the same day – after 4:30pm, it will be processed the next business day.
Once a CHAPS payment has been sent, it cannot be returned.
Please refer to your business current account tariff for CHAPS Charges
To arrange to send a CHAPS payment:
All requests need to be signed in accordance with your account mandate and on Business letter-headed paper.
For help with making payments online take a look at our FAQs
You can use our network of branches for any cash and cheque deposits. Simply take your paying in book and the cash or cheques you want to pay in to your nearest branch.
You can also send cheques in the post:
Time frames may vary depending on how it's sent and where it's being sent from, so please allow time for us to receive your cheque.
Send your cheque and paying-in-slip with a stamp to the address below if you would like your cheque to arrive sooner.
Co-operative Bank p.l.c
PO Box 12672
Never send cash through the post.
Alternatively, you may find it more convenient to deposit cheques and cash over the counter at any one of more than 11,000 Post Offices® using our Post Office® paying-in scheme.
For more information on how to utilise Post Office® services, please read the Post Office® Guide.
At The Co-operative Bank, we offer a swift and efficient bulk cash processing service. If you wish to use this service, please contact your Relationship Manager.
You can set up a standing order either by contacting us over the phone or through your online banking. In online banking we call these 'recurring payments'.
We're sorry but we no longer accept requests to set up standing orders by post.
To set up a new recurring payment through your online banking please follow these simple steps: