Useful forms
Please see below a list of our most frequently used forms. To download a form, simply click the relevant link from the list. Once completed, return to the address provided on the form.
1. Change of Signatories & Authorised Users
To change the signatories or authorised users on your account, complete the form below and email it to changeofsignatories@co-operativebank.co.uk or post it to the address provided on the form.
Change of Account Signatories & Authorised Users PDF
Please note: It can take up to 8 working days for us to process your request.
2. Change of Business or Organisation Name
If you want to inform us of a change of name to your account you will need to complete the following form:
3. Debit card application
If you'd like to apply for a debit card for yourself or one of your staff you will need to complete the following form:
4. Business Online Banking applications
You can register for Business Online Banking by completing the form below and emailing it back to bascomms@co-operativebank.co.uk or returning it to the address provided on the form.
Business Online Banking application PDF
Alternatively, you can call us on 0345 7213 213. Lines are open Monday to Friday 8am to 6pm, Saturday 9am to 12pm. Call charges apply.
Our customers matter
All of our customers are important to us and we welcome feedback that can help us make changes and improvements. You can find more information on the changes we’ve made so far, and what we're planning for the future on our website.
5. FD Online Applications
FD Online provides all the advantages of our Business Online Banking service, plus the added benefits of:
- Non-signatory users
- Bulk BACS
- Complex secondary payment approval
- Administrator controlled user access
- Manage billing invoice notifications within your profile section
You can apply for FD Online by completing the form below, scan and email back to fdonline@co-operativebank.co.uk or return to the address provided on the form. Please review the FD online tariff to view the charges for this service and decide if this could be beneficial to your business..
FD Online application form PDF
Please note: Our Business banking app isn't currently available for FD Online customers yet.
6. Lending Budget form
You may be required to download, complete and share this form with your lending advisor as part of your lending assessment. Your lending advisor will instruct you on how to submit the completed form.
- Please note that the Lending Budget form is in Excel format. Clicking the above link will download an Excel document.
7. Close your account
We’re sorry that you wish to close your account with us.
Please choose from the options below to view how you can close your account. This will depend on the number of signatories required as per your account mandate.
If you want to discuss your account closure further, or tell us how we can improve our services, please call us on 03457 213 213.
Lines open Monday to Friday 8am to 6pm and Saturday 9am to 12 noon, call charges apply.
Please note: It can take up to five business days for us to process your account closure request.
If one signatory is required
Please complete our online account closure form.
If your reason for closing the account is not listed on the form, please choose the reason that is most applicable to you.
Alternatively, you can call us on 03457 213 213 to request the closure of your account.
Lines open Monday to Friday 8am to 6pm and Saturday 9am to 12 noon, call charges apply.
If two signatories are required
Please complete our online account closure form.
If your reason for closing the account is not listed on the form, please choose the reason that is most applicable to you.
If three or more signatories are required
Please complete our PDF account closure form and return it to Business Account Closure Team, P.O. Box 250, Skelmersdale WN8 6WT.
If your reason for closing the account is not listed on the form, please choose the reason that is most applicable to you.