Our online banking platform for commercial customers allows large-scale businesses to manage their complex payment needs easily. Whether you require bulk BACS or varied levels of access by your financial administrators, we can tailor something that is bespoke to your business needs.
Personalise the service based on your organisational needs
Name an administrative controller and other users' access responsibilities
Link several companies to one profile and see all accounts in one place
Dedicated helpdesk contacted via email or secure message
Dual factor user authentication
A range of payment types to use
Access for non-signatory users
Create reports on a range of payment types and statement formats
Import payment files using standard template formats
Fraud alerts to protect your account from threats
Open Banking gives optional access to third parties for more banking options
Multi payment limit profiles up to £20m daily
Make automated payments and collections
Create custom payment approvals
Controls user access and authority levels
To keep you and your money safe, we have introduced a secure mobile authentication app. It's a simple way to verify yourself when logging in to online banking and to approve your online payments.
It is a digital banking service designed for easy handling of large transactions and volume of payments on one platform. You can use it with one or multiple businesses so all of your accounts are viewable in one place in real time. And, you can arrange for customisable users and access levels.
There is a monthly service fee dependant on how many users you register on the platform.
If you feel this is suitable for you and your business, please check the important information and documents below before you begin the application process.
Before filling in the application form, please have to hand the following information:
If you need support or further information on the FD Online service or application process, please contact the Digital Business Banking team via email at email@example.com
5 to 10 minutes
Fill in the application form and scan and email back to firstname.lastname@example.org
Within 3 business days
Applications are generally processed in one to three business days of receipt.
Within 10 business days
We set up your system and personalisation and send your security token, delivery in five to ten days.
Take a look at the comprehensive user guide on how to manage your finances on the platform.
We use a range of measures to protect you online including fraud detection systems, verification codes, security tokens and a timed log out function in online banking.
Taking the time to be aware of common or current types of scams can help to keep you and your business safe against falling victim to fraud.
We work with third party organisations to provide customers with tools and tips to keep their business safe from cyber crime.
Your eligible deposits held by a UK establishment of The Co-operative Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: The Co-operative Bank, Britannia and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.