Our app has been designed to make banking on the go quick, simple and secure. Manage your finances wherever you are in just a few clicks.
You are eligible to use this service if you:
If you are not registered for online banking already, then follow the Business Online Banking registration process now.
The Business Banking App is not available for Financial Director Online customers yet.
Secure log in using your biometrics on selected devices.
All account users can have their own secure app access.
Pay your existing payees in just a few taps.
Log in using biometrics depending on your device
View available balances across all your linked accounts
Browse up to 30 days up to a maximum 3,000 entries
Complete the in-app survey to help shape our app features
Set the app’s look and feel to the way you like it in profile
We’re committed to making your mobile banking experience as safe and secure as possible by:
Unfortunately, our Business Banking App is currently experiencing issues with screen readers on Android devices. When making a payment to an existing payee or transferring money between your accounts, the desired amount will be read out followed by "edit box, zero pounds." The correct amount will be sent, so please ignore the zero pounds message and continue with the payment.
You’ll need iOS 12 and above.
If there's an update available, you should have the option to either 'Install Now' or Download and Install'.
Troubleshooting for Apple users
If your device is not
You will need version 7 and above.
Tip: For ease, turn on your device’s automatic update feature in ‘Settings’.
If you need to update your OS, follow the instructions below.
If there's an update available, follow the instructions on the screen.
You will still be able to manage your account even if your device cannot be updated or there are no updates available by contacting Business Account Support on 03457 213 213, Monday to Friday 8am to 6pm and Saturday 9am to 12pm. Call charges apply.
You'll be able to see any payees you've set up in online banking. If you've only ever paid the payee via our contact centre, this won't be available in the Business banking app.
If you have lost your phone, contact your mobile network provider immediately so they can disable your phone. Nobody will be able to login to your Business banking app without your passcode, fingerprint or face recognition.
If you change your phone, you will need to re-download the Business banking app from your app store and follow the instructions on the screen.