Coronavirus support for businesses

If you are concerned about coronavirus and the impact it is having on your business we’re here to help.

Financial support for businesses

Accessing your account

Fraud awareness

Contacting the bank

Get advice as a business, employer or employee

The Chancellor has previously set out a package of temporary, timely and targeted measures to support public services, people and businesses. You can find the most up to date information on all support options available on the UK Government’s website:

Government guidance and support for businesses

The Government and Federation of Small Businesses have published guidance and articles to support businesses, employers and employees:

FSB advice about coronavirus for small businesses and FSB customers

Government advice about coronavirus for employees, employers and businesses

Support tools

The Government has launched a coronavirus business support finder tool – to help businesses and self-employed people quickly and easily determine what financial support is available to them. The tool asks business owners to fill out a simple questionnaire, which only takes minutes to complete. It will then provide a list of all the financial support they may be eligible for.

Financial support for business

Government backed lending schemes

Bounce Back Loan Scheme

The deadline for applying for a BBLS loan was 31 March 2021. Therefore, the scheme is now closed to new applications.

Coronavirus Business Interruption Loan Scheme

The deadline for applying for a CBILS loan or overdraft was 31 March 2021. Therefore, the scheme is now closed to new applications.

Coronavirus Large Business Interruption Loan Scheme

The deadline for applying for CLBILS was 31 March 2021. Therefore, the scheme is now closed to new applications.

If you already have a CLBILS loan and have any queries please contact your relationship manager.

Pay as You Grow

The Government has announced Pay As You Grow options for Bounce Back Loan borrowers to help businesses get back to regular trading. Pay As You Grow could give you more time and flexibility to pay back your loan.

Find out more about Pay as You Grow options

Other lending options

There are lending products available from us such as overdrafts, loans, credit or charge cards. We can look at temporary increases or requests to pause or reduce current payment obligations, and will take a flexible approach, based on your individual circumstances.

View our range of lending.

Financial Difficulty

At this difficult time, it's important that you know you're not alone. If you need any guidance or support regarding your finances we're here to support you.

Find more support

Accessing your account

You can access your account via online banking, from which you can:

  • Check your balances
  • View your statement information
  • Make payments to another person or company
  • Transfer money between your Co-operative Bank business accounts.

If you aren't yet registered for online banking you can easily do this by completing our registration form to be emailed in.

Register for online banking

Alternatively you can contact us by phone or visit one of our branches.

Fraud awareness

Keeping your money safe is one of our top priorities. Opportunistic fraudsters are continuing to use Coronavirus to scam businesses out of banking details and business information.

We will continue to raise awareness of common fraud scams and threats, and are committed to working with the wider industry on initiatives such as Take Five.

Find out about the latest scams and how to deal with fraud

Staying safe online

Keeping your information secure and confidential is crucial to us. Find out how we keep your money safe and what you can do to protect yourself when banking online.

Find out more about staying safe online